---
title: "Framework Agreement for the provision of Additional processing capacity for the Council's Assessment and Awards Team based within the Financial Support Service"
ocid: "ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2019-07-10"
---

# Framework Agreement for the provision of Additional processing capacity for the Council's Assessment and Awards Team based within the Financial Support Service

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3

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## Summary

Durham County Council has initiated a framework agreement titled "Framework Agreement for the provision of Additional processing capacity for the Council's Assessment and Awards Team based within the Financial Support Service." This project falls under the financial and insurance services industry category and is located in the North East of England. The contract is currently in the Award stage, with a total value of £1,600,000 and an expected start date of 1 July 2019, running through to 30 June 2021, with an option for a 24-month extension. The tender period will conclude on 10 May 2019.

This tender presents significant opportunities for businesses looking to expand, particularly those specialising in financial services and business process outsourcing. Suppliers may bid for one of the two Lots: Lot 1 focusing on Council Tax and Lot 2 on Housing Benefit and Council Tax Reduction. Small and medium-sized enterprises (SMEs) are encouraged to participate, making this an ideal opportunity for them to engage in local government contracts that are critical for developing their service offerings.

## Notice

This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction. This framework has been divided into the following Lots: * Lot 1 Council Tax * Lot 2 Housing Benefit and Council Tax Reduction Potential suppliers may submit a tender for one Lot or both Lots. Each Lot will be evaluated and awarded separately. The expected start date for the proposed framework is 01 July 2019. The expected end date for the proposed framework is 30 June 2021. The proposed framework is to be let with an option to extend for a further 24 months from the actual end date.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/60ed840c-2baf-4433-8554-e8d67d835723 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2019 |
| Submission deadline | 10 May 2019 |
| Future notice date | Not specified |
| Award date | 27 Jun 2019 |
| Contract period | 30 Jun 2019 - 30 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,600,000 |
| Lots value | Not specified |
| Awards value | £1,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CIVICA; NORTHGATE PUBLIC SERVICES (UK |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66000000 - Financial and insurance services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 10 Jul 2019 at 07:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/60ed840c-2baf-4433-8554-e8d67d835723
- 3 Apr 2019 at 14:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e15fe699-99e2-4d5b-9914-87c00ea70ff7
- 3 Apr 2019 at 12:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e5105de4-4f2d-4cc5-9061-d4bec3ff9b12

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/60ed840c-2baf-4433-8554-e8d67d835723
  10th July 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e15fe699-99e2-4d5b-9914-87c00ea70ff7
  3rd April 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e5105de4-4f2d-4cc5-9061-d4bec3ff9b12
  3rd April 2019 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=61db9a99-0d56-e911-80f3-005056b64545&p=1c9e782c-541e-e611-8114-000c29c9ba21
  Invitation to Tender Documents can be accessed via the following link

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2c7377b1-dbe7-43ca-9ba2-50560098a6c3.json.
