---
title: "Break-Fix Fault rectification support service for Servers and associated equipment"
ocid: "ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GATESHEAD COUNCIL"
published: "2018-05-14"
---

# Break-Fix Fault rectification support service for Servers and associated equipment

Buyer: GATESHEAD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973.json)

## Summary

The procurement process involves Gateshead Council seeking a Break-Fix fault rectification support service for servers and associated equipment, with a total contract value of £35,000. This tender falls under the IT services industry category (CPV code 72000000) and is located in the North East of England. The procurement method used was an open procedure, with the tender period concluding on 16 March 2018, and the contract period set to commence on 1 May 2018, lasting until 30 April 2021.

This opportunity is ideal for small and medium enterprises (SMEs) in the IT services sector, particularly those specialising in support and maintenance for server systems and storage devices. Businesses that can demonstrate expertise in fault rectification and have the capacity to provide ongoing support would be well-positioned to compete for similar contracts. Engaging with this tender could lead to a fruitful collaboration, given the dynamic nature of public procurement within the technology space.

## Notice

Break-Fix fault rectification support service for servers and storage devices

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13a63b48-8fd3-4d7a-a14e-f153d044e260 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 May 2018 |
| Submission deadline | 16 Mar 2018 |
| Future notice date | Not specified |
| Award date | 12 Apr 2018 |
| Contract period | 30 Apr 2018 - 30 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | £44,961 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GATESHEAD COUNCIL |
| Locality | GATESHEAD |
| Post town | Newcastle upon Tyne |
| Postcode | NE8 1HH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA MANAGED IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 May 2018 at 11:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13a63b48-8fd3-4d7a-a14e-f153d044e260

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13a63b48-8fd3-4d7a-a14e-f153d044e260
  14th May 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.gateshead.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2cc6ada1-7605-495a-9aca-934a98938973.json.