---
title: "Maint-4553-WH-Netcall"
ocid: "ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARTNERS PROCUREMENT SERVICE"
published: "2021-11-09"
---

# Maint-4553-WH-Netcall

Buyer: PARTNERS PROCUREMENT SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969.json)

## Summary

The procurement process titled "Maint-4553-WH-Netcall" was conducted by the Partners Procurement Service, focusing on the provision of software packages and information systems. The procurement stage is complete, with the contract awarded on 9th April 2021, following the tender period that ended on 1st April 2021. This contract involves a total value of £89,826 and spans from 11th April 2021 to 10th April 2024. Delivery addresses for the contract encompass various regions across England, including North East, North West, and South East, among others.

This tender presents a strategic opportunity for businesses specialising in software development and information systems, particularly those offering services related to telephony and contact centre applications. Companies that focus on providing technical support, software solutions, and the integration of IT systems would be well-suited to compete in future procurements of this nature, especially those with experience working with public sector organisations like the NHS.

## Notice

Previous Contract DN333808\r \r * 4 HP ProLiant Servers running Microsoft Server 2012 OS * 150 Digital Channels * Notify Application licence * 14 DTMF Port licences * Outpatient Remind+ application licence * ContactPortal Application licence * 4 Virtual Operator licences * 4 Live and 4 Hot standby Nuance licences * Contact Centre 59R Application licence * 60 Channels Inbound Telephony for Contact Centre 59R * Messenger + Application licence.\r RM3808-Lot13-Softcat-Op18137

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ba60ff64-eb36-4d75-b820-0c032241023e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Nov 2021 |
| Submission deadline | 1 Apr 2021 |
| Future notice date | Not specified |
| Award date | 8 Apr 2021 |
| Contract period | 9 Apr 2021 - 9 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £89,826 |
| Lots value | Not specified |
| Awards value | £119,768 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARTNERS PROCUREMENT SERVICE |
| Locality | MAGDALA AVENUE |
| Post town | North London |
| Postcode | N19 5NF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Junction |
| Westminster constituency | Islington North |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 9 Nov 2021 at 11:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ba60ff64-eb36-4d75-b820-0c032241023e
- 8 Jul 2021 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/30e40545-76b1-4490-89fb-590242a8571d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ba60ff64-eb36-4d75-b820-0c032241023e
  9th November 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/30e40545-76b1-4490-89fb-590242a8571d
  8th July 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.lppsourcing.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969.json.