--- title: "GSS24291 - IT Service Manager" ocid: "ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77.json" source: "Contracts Finder" current_stage: "Award" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2026-03-30" --- # GSS24291 - IT Service Manager Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Award OCID: ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77.json) ## Summary The contract for an IT Service Manager, identified as GSS24291, has been awarded by UK Shared Business Services Limited, based in Swindon, England. This procurement falls under the industry category of "Supply services of personnel including temporary staff" and was completed through a selective procurement method, specifically a direct award from a framework agreement under CCS RM6277 Non Clinical Staffing. The initial contract period was from 12 April 2024 to 31 March 2025, with several variations extending it up to 30 September 2026. The latest update on this contract was published on 30 March 2026, confirming an amount of £194,786.52 GBP. The procurement is at the award update stage, solidifying the previous awarding to Hays Specialist Recruitment Ltd as the supplier. This tender represents a significant opportunity for businesses specialising in IT service management, particularly those capable of filling temporary staffing roles in the UK. SMEs have been identified as suitable contenders for similar procurement needs, which can stimulate growth in specialised recruitment and staffing agencies. Given its framework-based procurement method, businesses with existing agreements with UK Research and Innovation or similar entities may find additional opportunities for direct awards in the future. Establishing strategic partnerships or investing in frameworks relevant to non-clinical staffing could also help businesses secure similar contracts, providing stability and potential expansion into government-driven projects. ## Notice ***Please note this is an award notice, not a call for competition*** UK Research and Innovation have a requirement to bring in a IT Service Manager. This has been sourced via direct award against CCS RM6277 Non Clinical Staffing. Original Contract - 01/04/2024 to 31/03/2025 Variation 001 - 01/04/2025 to 30/06/2025 Variation 002 - 01/07/2024 - 30/09/2025 Variation 003 - 01/10/2025 to 31/03/2026 Variation 004 - 01/04/2026 to 30/09/2026 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eb8d56ec-a20e-454a-84c7-86838d0874c9 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Mar 2026 | | Submission deadline | 1 Apr 2024 | | Future notice date | Not specified | | Award date | 31 Mar 2024 | | Contract period | 11 Apr 2024 - 30 Sep 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £194,786 | | Lots value | Not specified | | Awards value | £485,072 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1UH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HAYS SPECIALIST RECRUITMENT | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79620000 - Supply services of personnel including temporary staff ## Release History - 30 Mar 2026 at 13:30 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb8d56ec-a20e-454a-84c7-86838d0874c9 - 25 Sep 2025 at 15:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb8d56ec-a20e-454a-84c7-86838d0874c9 - 1 Jul 2025 at 06:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cbd85e5b-2745-4fd3-be91-63eef9d72ce7 - 30 Apr 2025 at 10:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ca1a86b-3a2e-480e-9b8f-aeb52fba9bf4 - 23 Apr 2024 at 09:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e20de8f-a199-4b86-8a21-ea5329adb3b6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/eb8d56ec-a20e-454a-84c7-86838d0874c9 30th March 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/cbd85e5b-2745-4fd3-be91-63eef9d72ce7 1st July 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/5ca1a86b-3a2e-480e-9b8f-aeb52fba9bf4 30th April 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/8e20de8f-a199-4b86-8a21-ea5329adb3b6 23rd April 2024 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/45b127aa-577f-445d-82f9-17d8ef808b10 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/545e419c-c2af-4c63-9d24-66988f7cca0e - https://www.contractsfinder.service.gov.uk/Notice/Attachment/10a84b62-17f6-4869-ac4d-2b3ceb8cae73 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2ce729f8-f4db-43e2-ad12-0eeea8560c77.json.