---
title: "Non-Emergency Patient Transport Service (NEPTS)"
ocid: "ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2023-08-31"
---

# Non-Emergency Patient Transport Service (NEPTS)

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238

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## Summary

The Staffordshire and Lancashire Commissioning Support Unit has awarded a contract for the provision of Non-Emergency Patient Transport Services (NEPTS) on behalf of NHS Cheshire & Merseyside Integrated Care Board. This contract covers Cheshire, Warrington, and Wirral and includes planned patient transport, unplanned patient transport, and enhanced priority service transport. The contract period is from 1st April 2024 to 31st March 2025. The procurement process was a direct award under the Light Touch Regime with a value of £11,300,000 GBP.

This tender opportunity for Non-Emergency Patient Transport Services (NEPTS) can be beneficial for transport service providers looking to expand their business. Health transport service providers with experience in delivering patient transport services in the North West region of the UK would be well-suited to compete for this contract. The extension of the current contracts aims to ensure service continuity until a new service can be commissioned, incorporating any new national requirements identified in the evolving specifications.

## Notice

NHS Midlands and Lancashire Commissioning Support Unit (CSU) are publishing this contract award notice on behalf of NHS Cheshire & Merseyside Integrated Care Board (ICB) which has awarded a contract for the provision of Non-Emergency Patient Transport Services (NEPTS) to cover Cheshire, Warrington and Wirral, delivering: - Planned Patient Transport - for routine outpatient appointments - Unplanned Patient Transport - for discharges / short notice bookings, and - Enhanced Priority Service Transport - for time critical transport for patients attending for haemodialysis or oncology treatments. This contract award notice is for the direct award of contracts with the existing providers, 12 months from 1st April 2024 to the 31st March 2025. The current NEPTS contracts were originally procured by competitive tender. There was then a delay in the recommissioning of these services due to the COVID-19 pandemic however work is now underway to develop a North West strategic approach to patient transport being commissioned by the newly formed ICBs that will meet both local and national requirements. To allow the timescales to complete this work and re-procure the service an extension of 12 months is required with the existing providers. A review of the North West specifications is required to ensure it meets the evolving needs of the ICBs. In addition the National Review of NEPTS produced its final report on patient eligibility criteria in May 2022. This has broadened the criteria under which patients are able to access NHS funded transport and has required additional work on the specifications. The National Review has produced, and continues to produce, additional guidance to be adopted which will impact the North West specifications. The rationale for the 12-month extension with the existing provider is that it will maintain the continuity of service until such time as a new service can be commissioned that will meet local requirements and incorporate any new national requirements. The extension is only a temporary arrangement to allow the appropriate timescales to re-procure the service (which have previously been delayed due to the pandemic and therefore events that were unforeseeable to the commissioners). Additional information: This Contract Award Notice is published under the Public Contract Regulations 2015. It is for clinical services which are Light Touch Regime services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations ('Regulations'). Accordingly, the contracting authority is only bound by those parts of the Regulations detailed in Chapter 3 Particular Procurement Regimes Section 7. The contracting authority is not voluntarily following any other part of the Regulations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/efdc6832-7019-40ee-a439-8aefbfa9c9f2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award under Light Touch Regime |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2023 |
| Submission deadline | 31 Jul 2023 |
| Future notice date | Not specified |
| Award date | 21 Aug 2023 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,300,000 |
| Lots value | Not specified |
| Awards value | £11,300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1QY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60000000 - Transport services (excl. Waste transport)

## Release History

- 31 Aug 2023 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/efdc6832-7019-40ee-a439-8aefbfa9c9f2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/efdc6832-7019-40ee-a439-8aefbfa9c9f2
  31st August 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.cheshireandmerseyside.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2d175c85-29de-45db-bdb0-384211feb238.json.