---
title: "Dynamics 365 Customer Service Enterprise ECT Phases 2 - 7"
ocid: "ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVSA - DRIVER AND VEHICLE STANDARDS AGENCY"
published: "2022-12-22"
---

# Dynamics 365 Customer Service Enterprise ECT Phases 2 - 7

Buyer: DVSA - DRIVER AND VEHICLE STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171

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## Summary

The DVSA - Driver and Vehicle Standards Agency has awarded a contract for the Enforcement Casework Transformation Project Phases 2-7, titled "Dynamics 365 Customer Service Enterprise ECT Phases 2 - 7". The procurement involves information technology services and has a total value of £6,443,181.20. The procurement method used was selective, involving a call-off from a framework agreement. The contract period is from November 22, 2022, to March 22, 2024. The tender period ended on July 7, 2022. The procurement is in the award stage.

This awarded contract with CloudThing Ltd provides opportunities for large businesses in the IT services industry, especially those experienced in supplying technology solutions for public sector projects. The DVSA's focus on digital transformation and casework efficiency opens avenues for companies with expertise in complex IT systems and project management. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are also suited to engage in subcontracting or partnership opportunities within this project.

## Notice

Notice of awarded contract for Enforcement Casework Transformation Project Phases 2-7

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e9ac128-c386-4ac9-8b06-eac0edd78975 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2022 |
| Submission deadline | 7 Jul 2022 |
| Future notice date | Not specified |
| Award date | 22 Nov 2022 |
| Contract period | 22 Nov 2022 - 22 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,443,181 |
| Lots value | Not specified |
| Awards value | £6,443,181 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVSA - DRIVER AND VEHICLE STANDARDS AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 8AN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Waterfront |
| Westminster constituency | Neath and Swansea East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOUDTHING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 22 Dec 2022 at 12:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e9ac128-c386-4ac9-8b06-eac0edd78975

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e9ac128-c386-4ac9-8b06-eac0edd78975
  22nd December 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bebbd532-d79c-4957-922b-0e2f11d8a8d9
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2d33cfaa-20cf-4db0-827b-20f49460e171.json.