---
title: "Housing ICT system support and maintenance"
ocid: "ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "IPSWICH BOROUGH COUNCIL"
published: "2024-12-06"
---

# Housing ICT system support and maintenance

Buyer: IPSWICH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010

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## Summary

The procurement process for the contract titled "Housing ICT system support and maintenance" was conducted by Ipswich Borough Council. This contract, classified under the CPV code "Maintenance of information technology software," pertains to the support and maintenance of management software related to repairs, stock, and assets. The procurement method followed was selective, specifically a call-off from a framework agreement. The procurement stage is currently at the Award stage, with the award being active since 23rd July 2024. The contract period is set from 31st August 2024 to 31st August 2027. The procurement involves services in the East of England, United Kingdom, with a total value of £686,496.

This tender offers significant opportunities for businesses specialising in IT software maintenance, particularly those capable of managing large-scale contracts over multiple years. Although this specific tender is awarded to CIVICA UK LIMITED, a large-scale supplier, future similar opportunities can be beneficial for SMEs and other businesses aiming for growth in the public sector IT maintenance industry. The structured and sizeable nature of the contract ensures stability and continuous work, which is ideal for businesses looking to expand their footprint in providing essential technological support services to local government bodies.

## Notice

Support and maintenance of management software relating to repairs, stock and assets.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1900bbe-575a-447c-a6df-3d58312ce25c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2024 |
| Submission deadline | 23 Jul 2024 |
| Future notice date | Not specified |
| Award date | 22 Jul 2024 |
| Contract period | 30 Aug 2024 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £686,496 |
| Lots value | Not specified |
| Awards value | £686,496 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IPSWICH BOROUGH COUNCIL |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 6 Dec 2024 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a1900bbe-575a-447c-a6df-3d58312ce25c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a1900bbe-575a-447c-a6df-3d58312ce25c
  6th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2d6c04c8-d3d4-4d05-b32a-f458c877e010.json.