---
title: "Procurement of General Practice Appointment Booking Services for Practices in Somerset ICB"
ocid: "ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-11-06"
---

# Procurement of General Practice Appointment Booking Services for Practices in Somerset ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2

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## Summary

The NHS South, Central and West Commissioning Support Unit (NHS Somerset ICB) recently completed a procurement process for General Practice Appointment Booking Services, focusing on the replacement of a contract previously held by Accurx Limited. The procurement, under the selective method of a call-off from the CCS G-Cloud 13 Framework, aimed to find a solution that integrates with GP clinical systems and supports Modernising General Practice. The contract was awarded to Accurx Limited for £177,575.48, effective from 1st July 2024 to 30th September 2025, in the South West region of the United Kingdom, under the industry category of software package and information systems (CPV: 48000000).

This tender represents a significant opportunity for businesses in the software and healthcare integration sectors, particularly those within the SME category, to vie for contracts related to NHS service provisions. Companies specialising in software integration with clinical systems, appointment management, and long-term digital health solutions would find this type of procurement particularly relevant for business growth. The NHS Somerset ICB's focus on modernising general practice through digital pathways highlights the importance of innovative and efficient technological solutions in healthcare services.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Somerset ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Somerset ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/26147095-56ea-4fed-b9ea-3e23c03fd5c4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Nov 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £177,575 |
| Lots value | Not specified |
| Awards value | £177,575 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | YEOVIL |
| Post town | Bath |
| Postcode | BA22 8HR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Brympton |
| Westminster constituency | Yeovil |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 Nov 2024 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/26147095-56ea-4fed-b9ea-3e23c03fd5c4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/26147095-56ea-4fed-b9ea-3e23c03fd5c4
  6th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2dddd134-6cd1-4d2b-a7fe-fe2b4433c4d2.json.