---
title: "Support and maintenance of 46 self service kiosks"
ocid: "ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2024-08-13"
---

# Support and maintenance of 46 self service kiosks

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73

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## Summary

West Northamptonshire Council has completed a procurement process for the support and maintenance of 46 self-service kiosks used in libraries. The contract, valued at £69,000, is classified under the industry category of library equipment and will cover hardware support, software updates, and remote management access of the kiosks. The contract period is from 14th November 2024 to 13th November 2027, targeting the East Midlands region in the United Kingdom. The procurement method was categorised as "Other - Waiver," and the tender process has moved from the tender stage to the award stage, with key dates including the tender end date on 13th November 2024 and the contract's start date on 14th November 2024.

This tender creates significant opportunities for businesses specialising in IT support and maintenance, particularly those experienced with library systems. Small and medium-sized enterprises (SMEs) are well-suited to compete, given the project’s scale and specific requirements for hardware and software maintenance. As the awarded supplier, BIBLIOTHECA LTD, an SME, exemplifies the type of business that can thrive in this procurement environment, leveraging their expertise to ensure sustained support for technological infrastructure in public libraries. This contract offers a stable three-year engagement with a reputable public sector client, encouraging business growth and continuity.

## Notice

Continued cover for support and maintenance for our library self service kiosks for a further 3 years. This cover is for hardware of the kiosks, software updates and includes remote management access of the kiosks

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e33b5dda-7e40-4954-b847-c66f7d8fa72c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Waiver |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2024 |
| Submission deadline | 13 Nov 2024 |
| Future notice date | Not specified |
| Award date | 13 Aug 2024 |
| Contract period | 14 Nov 2024 - 13 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £69,000 |
| Lots value | Not specified |
| Awards value | £69,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BIBLIOTHECA |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

### Codes

- 39155100 - Library equipment

## Release History

- 13 Aug 2024 at 13:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e33b5dda-7e40-4954-b847-c66f7d8fa72c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e33b5dda-7e40-4954-b847-c66f7d8fa72c
  13th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2de1f4a7-62ec-4ca3-aec7-bcc916f57b73.json.