---
title: "PR2337- Microsoft Teams Telephony Services (DraaS)"
ocid: "ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2026-06-16"
---

# PR2337- Microsoft Teams Telephony Services (DraaS)

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9.json)

## Summary

The Parliamentary and Health Service Ombudsman has concluded the procurement process for 'PR2337- Microsoft Teams Telephony Services (DraaS),' an initiative aimed at enhancing telecommunications services. Situated in England, this process falls under the Telecommunications Services industry category (CPV code: 64200000). Following the tender period ending on 22nd May 2026, the contract was awarded to Charterhouse Voice & Data Limited on the same day. The contract, worth £41,391.20, will commence on 23rd May 2026 and conclude on 22nd May 2027. The procurement was conducted via an open procedure, ensuring a competitive and transparent selection process.

This tender offers substantial business growth opportunities, particularly beneficial for companies specialising in telecommunication and telephone-answering services (CPV code: 79510000 & 64210000). With the procurement method being open, it's well-suited for small and medium-sized enterprises (SMEs) looking to expand their contracts and service offerings in the public sector. As the buyer, the Parliamentary and Health Service Ombudsman values innovative solutions that can adeptly meet the evolving needs of public service institutions, making it an attractive venture for businesses equipped to leverage Microsoft Teams for robust telephony services.

## Notice

Provision of - Microsoft Teams Telephony Services (DraaS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c6b2e307-14b5-4ed5-ae15-de16f6223288 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2026 |
| Submission deadline | 22 May 2026 |
| Future notice date | Not specified |
| Award date | 21 May 2026 |
| Contract period | 22 May 2026 - 22 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £41,391 |
| Lots value | Not specified |
| Awards value | £41,391 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE & DATA |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 79510000 - Telephone-answering services

## Release History

- 16 Jun 2026 at 12:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c6b2e307-14b5-4ed5-ae15-de16f6223288

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c6b2e307-14b5-4ed5-ae15-de16f6223288
  16th June 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ombudsman.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9.json.