---
title: "Telephone Clearing System"
ocid: "ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD HALLAM UNIVERSITY"
published: "2017-08-03"
---

# Telephone Clearing System

Buyer: SHEFFIELD HALLAM UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2)  
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## Summary

Sheffield Hallam University has successfully awarded a contract titled "Telephone Clearing System," falling under the IT services industry category. This procurement was conducted via a direct award under the Crown Commercial Services Framework RM1045 Lot 4, focused on Network Services. The contract, valued at £345,000, is set to last for three academic years, commencing on 1st July 2017 and concluding on 30th September 2020. The delivery will be based in Sheffield, Yorkshire and the Humber, with the award notice published on 3rd August 2017.

This tender presents significant opportunities for businesses in the telecommunications and IT services sectors, particularly for those that can provide managed services tailored to educational institutions. Companies with the capability to deliver inbound call management solutions and cloud-based services would be well-positioned to compete for similar contracts in the future, reflecting the growing demand for such services within the public sector.

## Notice

To facilitate Sheffield Hallam University's telephone clearing system for Students, SHU has secured a three year contract to cover three academic years, commencing 17/18. This is contracted under the Crown Commercial Services Framework RM1045 Lot 4 - Network Services Framework. This is a hosted liberty cloud managed service to deliver inbound calls for July-Sept during 2017-2018, 2018-2019 and 2019-2020. A single "03" number will be provided and queued on the liberty platform within the providers' data centre.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe8a911d-70a3-430d-9ec2-206c8b25c41a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Aug 2017 |
| Submission deadline | 30 Jun 2017 |
| Future notice date | Not specified |
| Award date | 29 Jun 2017 |
| Contract period | 30 Jun 2017 - 30 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £345,000 |
| Lots value | Not specified |
| Awards value | £345,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD HALLAM UNIVERSITY |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 1WB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TELECOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Aug 2017 at 10:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe8a911d-70a3-430d-9ec2-206c8b25c41a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe8a911d-70a3-430d-9ec2-206c8b25c41a
  3rd August 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2.json.