---
title: "Provision of Digital Content Support"
ocid: "ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2024-04-18"
---

# Provision of Digital Content Support

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d

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## Summary

The Crown Commercial Service has awarded a contract for the provision of Digital Content Support. The contract, with a value of £300,000 in GBP, is classified under marketing management consultancy services. The procurement method used was selective, calling off from a framework agreement. The contract period is from April 15, 2024, to April 14, 2025. The tender period ended on March 4, 2024. The contract covers multiple regions in the United Kingdom.

This tender, awarded to PUBLIC GROUP INTERNATIONAL LIMITED, presents business growth opportunities for agencies experienced in user research, user-centered design, content strategy, and digital strategy. Agencies with expertise in these areas can boost the capability of the Crown Commercial Service's content team and contribute to making CCS easier to use, thus increasing user engagement and satisfaction with the organisation's digital content.

## Notice

The Buyer is seeking proposals for Crown Commercial Service (CCS) has an in-house 'content team', sitting within the organisation's wider Marcomms team. Their brief is to make it easier for users to find and / or do what they need by applying user-centered design (UCD) principles to the organisation's digital content. Through doing this - and making CCS easier to use - the chances the user will spend with CCS are increased. The Buyer has identified a need for an agency to provide support to the team, boosting their capacity and adding specialist skills. CCS seeks an agency who can demonstrate experience in user research, user centered design, content strategy and digital strategy. The full specification is in Attachment 3 Statement of Requirement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2f0cf392-ed9f-40a9-b712-a8513150897e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2024 |
| Submission deadline | 4 Mar 2024 |
| Future notice date | Not specified |
| Award date | 9 Apr 2024 |
| Contract period | 14 Apr 2024 - 14 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PUBLIC GROUP INTERNATIONAL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79413000 - Marketing management consultancy services

## Release History

- 18 Apr 2024 at 09:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2f0cf392-ed9f-40a9-b712-a8513150897e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2f0cf392-ed9f-40a9-b712-a8513150897e
  18th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22c441ee-611d-4972-9f89-079430247357
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f763d967-a62d-42cf-80c4-145540e29afd
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2b8d42f6-7a8a-4933-b2ed-121de03dee3a

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e49ecd3-6b1f-49fb-bb21-172f65fc561d.json.