--- title: "L19040-T-DS Customer Data Exploration and Experience Design" ocid: "ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON LUTON AIRPORT" published: "2019-03-19" --- # L19040-T-DS Customer Data Exploration and Experience Design Buyer: LONDON LUTON AIRPORT Current stage: Tender OCID: ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54.json) ## Summary London Luton Airport (LLA) is currently seeking qualified vendors for the contract titled "L19040-T-DS Customer Data Exploration and Experience Design". This procurement falls under the category of sales, marketing, and business intelligence software, with specific focus on enhancing passenger experiences through data-driven design. The tender is in the active stage, with a submission deadline set for 19 April 2019. The planned contract period will commence on 30 May 2019 and is expected to run until 29 May 2022. Interested parties must respond via the LLA e-Tendering Portal and must demonstrate prior experience in similar projects to qualify. This tender presents an opportunity for businesses that specialise in customer experience design, sales, and marketing technology. Companies capable of delivering innovative solutions that enhance passenger interaction in an omnichannel environment will find this contract appealing. Both established firms and consortia from the public, private, and voluntary sector with relevant expertise are encouraged to apply. The project's emphasis on personalised passenger experiences makes it particularly suitable for businesses focused on customer engagement and data analytics. ## Notice London Luton Airport (LLA) requires a suitably experienced and qualified vendor to deliver a detailed roadmap that will put LLA in a position to be able to deliver seamless, personalised and interesting Omnichannel passenger experiences and drive value for the business. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/410618fd-825a-4cfe-a676-1ed39b6e3891 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Mar 2019 | | Submission deadline | 8 Apr 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 29 May 2019 - 29 May 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON LUTON AIRPORT | | Locality | BEDFORDSHIRE | | Post town | Luton | | Postcode | LU2 9LY | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH21 Luton | | Local authority | Luton | | Electoral ward | Wigmore | | Westminster constituency | Luton South and South Bedfordshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48480000 - Sales, marketing and business intelligence software package - 48481000 - Sales or marketing software package ## Release History - 19 Mar 2019 at 10:21 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/410618fd-825a-4cfe-a676-1ed39b6e3891 - 18 Mar 2019 at 15:59 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/410618fd-825a-4cfe-a676-1ed39b6e3891 - 18 Mar 2019 at 15:58 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/410618fd-825a-4cfe-a676-1ed39b6e3891 - 15 Mar 2019 at 15:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/410618fd-825a-4cfe-a676-1ed39b6e3891 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/410618fd-825a-4cfe-a676-1ed39b6e3891 19th March 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/LLAOL/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/llaol ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e4cd901-cf83-464e-a1be-7a3a41b38d54.json.