---
title: "PS/23/11 - Provision of PagerDuty and Event Intelligence"
ocid: "ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2023-03-08"
---

# PS/23/11 - Provision of PagerDuty and Event Intelligence

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c.json)

## Summary

The DVLA - Driver & Vehicle Licensing Agency has recently awarded a contract for the provision of PagerDuty and Event Intelligence. The contract, worth 165,303.11 GBP, falls under the industry category of Software package and information systems. The procurement method used was selective, specifically a call-off from a framework agreement. The contract period is set to start on March 13, 2023, and end on March 13, 2024, with the tender period closing on February 13, 2023. The contract was awarded to SOFTCAT PLC, and the location for delivery is in Swansea, Wales, United Kingdom.

This tender award by DVLA presents an opportunity for businesses in the software industry to provide PagerDuty and Event Intelligence services. Companies that are well-suited to compete in this procurement process should have expertise in delivering software packages and information systems. Firms dealing with IT solutions, particularly those offering event intelligence services, might find this tender to be a fitting opportunity to expand their business and engage with a government agency.

## Notice

Provision of PagerDuty and Event Intelligence

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2264f7f-f0ad-4b64-8a3d-b4e9cbdf1aaa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2023 |
| Submission deadline | 13 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 Mar 2023 |
| Contract period | 13 Mar 2023 - 13 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,303 |
| Lots value | Not specified |
| Awards value | £165,303 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Mar 2023 at 11:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2264f7f-f0ad-4b64-8a3d-b4e9cbdf1aaa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d2264f7f-f0ad-4b64-8a3d-b4e9cbdf1aaa
  8th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/37125bfe-e095-489d-b0c0-2cd0cdf787b5
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1c469972-b1f6-4e41-9d6b-2ae6389da834
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e68de18-f41d-4546-bb4c-9752a7cfff0c.json.