---
title: "Jigsaw24 - Apple Mac devices in UKHSA 25/26"
ocid: "ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2025-04-28"
---

# Jigsaw24 - Apple Mac devices in UKHSA 25/26

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176.json)

## Summary

The UK Health Security Agency (UKHSA) recently completed its procurement process for the provision of Mobile Device Management (MDM) and support services specifically for Apple Mac devices, which is managed by Jigsaw24 Limited. The procurement falls under the industry category of computer support services, and the awarded contract covers various locations including the United Kingdom and the British Overseas Territories. The process used a selective procurement method via a call-off from a framework agreement, with an awarded contract value of £18,186 GBP. The contract period begins on 1st April 2025 and ends on 31st March 2026, and the award was published on 28th April 2025.

This procurement project offers significant opportunities for businesses specialising in Apple Mac device support and management services to potentially engage with similar agencies in need of specialised IT support services. Although primarily beneficial for larger companies given the procurement requirements, there is a promising scope for businesses that can offer innovative solutions to specialist teams within the UKHSA, such as those focusing on digital video, animations, illustration, and devOps, to broaden their portfolio within the public sector. Companies capable of providing comprehensive IT support tailored to the unique needs of sectors such as health security will find this opportunity particularly attractive for strategic growth.

## Notice

Jigsaw24 Limited provides Mobile Device Management (MDM) and support for all UKHSA Apple Mac and Macbook devices (excluding Apple Mobile IOS devices). Teams within UKHSA use Apple devices and have specialist application requirements such as the Creative Content Team for digital video, animations and illustration, Publishing Team for print-based design work and DevOps.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58b8a24c-8645-491f-a350-529c1fb62296 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,186 |
| Lots value | Not specified |
| Awards value | £18,186 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JIGSAW SYSTEMS LTD TA JIGSAW24 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 28 Apr 2025 at 09:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58b8a24c-8645-491f-a350-529c1fb62296

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/58b8a24c-8645-491f-a350-529c1fb62296
  28th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a8fd981a-3483-4540-afcb-a000f01a9592
  TT Apple Device Support Contract - RM6098-Framework-schedule-6a-short-order-form-template-and-call-off-schedules-v3.0-1 V.01 (002) - (1)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e836867-560b-4344-9cd5-6c9601a11176.json.