---
title: "Social care case management system replacement - implementation approach (consultant)"
ocid: "ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHAMPTON CITY COUNCIL"
published: "2025-09-02"
---

# Social care case management system replacement - implementation approach (consultant)

Buyer: SOUTHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec

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## Summary

Southampton City Council has successfully awarded a contract for the procurement of consultancy services related to the implementation of a new social care case management system. The contract is identified by the title "Social care case management system replacement - implementation approach (consultant)" and falls under the industry category of IT services, specifically consulting, software development, and support, as classified by CPV code 72000000. This selective procurement process, adhering to a call-off from a framework agreement, focused on services located in Southampton, England, at postcode SO14 7LY. The tender process, marked as complete, transitioned from the award stage on 22nd January 2025, with the contract period commencing on 27th January 2025 and concluding on 26th January 2026. The contract was awarded to Better Group Limited trading as BetterGov, with a value of £49,200.

This procurement presents an excellent opportunity for IT consultancy providers, particularly those with expertise in social care systems integration and planning. SMEs, albeit not specifically prioritised, could find the framework agreement model an advantageous entry point into public sector contracts. Companies experienced in managing comprehensive implementation projects that span multiple care sectors, such as adult and children's social care and financial management, would do well in competitive selection processes for similar tenders. This initiative supports organisational scalability and enhances public health sector engagement, allowing businesses to expand their portfolio in government contracts.

## Notice

To support Southampton City Council with implementation planning for a new social care case management system that will span Adults social care, Children's social care and Finance, through a discovery and scoping exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/72623de9-4938-4981-8805-e68a9d2545ba |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2025 |
| Submission deadline | 26 Jan 2025 |
| Future notice date | Not specified |
| Award date | 22 Jan 2025 |
| Contract period | 27 Jan 2025 - 26 Jan 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,200 |
| Lots value | Not specified |
| Awards value | £49,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHAMPTON CITY COUNCIL |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO14 7LY |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Bargate |
| Westminster constituency | Southampton Itchen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BETTER GROUP LIMITED TRADING AS BETTERGOV |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Sep 2025 at 11:01 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72623de9-4938-4981-8805-e68a9d2545ba
- 22 Jan 2025 at 14:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/72623de9-4938-4981-8805-e68a9d2545ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/72623de9-4938-4981-8805-e68a9d2545ba
  2nd September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.southampton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e8bcbb9-0965-40ea-80cb-a0a4e9f5c9ec.json.