---
title: "Online Queuing Management System"
ocid: "ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LAMBETH COUNCIL"
published: "2019-08-23"
---

# Online Queuing Management System

Buyer: LAMBETH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac.json)

## Summary

Lambeth Council is currently seeking quotations for an "Online Queuing Management System" to improve visitor management at its Civic Centre in London. This procurement is classified under the software package and information systems industry, with a total contract value of £4,000. The tender is at the active stage, with submissions due by 11th September 2019. The contract is set to commence on 23rd September 2019 and will run until 22nd September 2021. The procurement method used is limited, specifically through a competitive quotation process below the threshold.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software solutions and consultancy services. Businesses with expertise in developing online systems and customer service management solutions would be particularly well suited to compete for this contract, allowing them to expand their portfolio while collaborating with a prominent local government body.

## Notice

Lambeth are seeking to implement a fit for purpose online solution that will deliver a queuing system, to manage all visitor contact at our Civic Centre.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fdb07e92-af5f-495b-a021-d8d97ef0e962 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2019 |
| Submission deadline | 11 Sep 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 22 Sep 2019 - 22 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LAMBETH COUNCIL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW2 1RW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Brixton Acre Lane |
| Westminster constituency | Clapham and Brixton Hill |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72200000 - Software programming and consultancy services

## Release History

- 23 Aug 2019 at 11:05 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fdb07e92-af5f-495b-a021-d8d97ef0e962
- 20 Aug 2019 at 14:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fdb07e92-af5f-495b-a021-d8d97ef0e962

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fdb07e92-af5f-495b-a021-d8d97ef0e962
  23rd August 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/53f81874-c0bf-42ad-acb1-38bbc703bbf7
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e84acf3-1b2a-4d8e-9c07-db7361032e6f
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2cd364d6-6dcf-4492-b8e7-3b7f96e9638b
  Clarification question responses

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2e93b65c-443b-44eb-b363-c725a10b70ac.json.