---
title: "IVR Self Service Payments"
ocid: "ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-09-05"
---

# IVR Self Service Payments

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb.json)

## Summary

The Department for Work and Pensions awarded a contract for IVR Self Service Payments for Information Technology Services using a selective procurement method. The contract, worth £69,150 in GBP, was signed on October 16, 2020, and will be valid until October 15, 2024. The procurement process was initiated on October 6, 2021, with a tender deadline of October 2, 2020. Businesses interested in providing 24/7 self-service payment solutions in the Information Technology Services sector should take note of this opportunity.

This tender by the Department for Work and Pensions presents an opening for small and medium-sized enterprises (SMEs) in the industry category of services to expand their business. The procurement process was completed through a call-off from a framework agreement, favouring suppliers like PCI Pal who cater to such solutions. The contract period offers growth prospects until October 15, 2024, giving SMEs the chance to showcase their capabilities in the field of innovative payment services.

## Notice

24/7 self service payment solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2022 |
| Submission deadline | 2 Oct 2020 |
| Future notice date | Not specified |
| Award date | 15 Oct 2020 |
| Contract period | 15 Oct 2020 - 15 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £69,150 |
| Lots value | Not specified |
| Awards value | £69,150 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PCI PAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 5 Sep 2022 at 12:01 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f
- 5 Sep 2022 at 11:30 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f
- 6 Oct 2021 at 13:23 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f
- 6 Oct 2021 at 08:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f
  5th September 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ea2a799f-be82-4874-970d-351a9876ec77
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2e6b1af1-5fc0-44e9-899a-1771cdd3c3eb
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c899071-c74c-4417-a8f1-c15b4eded314
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb.json.