--- title: "Minor Illness Service in Kingston - Market Engagement" ocid: "ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SHARED BUSINESS SERVICES" published: "2021-07-26" --- # Minor Illness Service in Kingston - Market Engagement Buyer: NHS SHARED BUSINESS SERVICES Current stage: Tender OCID: ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc.json) ## Summary The procurement process for the Minor Illness Service in Kingston is currently in the market engagement stage, initiated by NHS Shared Business Services. This service aims to provide booked appointments for local residents of Kingston, Richmond, and East Elmbridge, including both adults and children. The procurement method is an open procedure, with a total contract value estimated at £1,400,000, commencing on 20th September 2021 and concluding on 30th September 2024. Businesses interested in this procurement are advised to submit expressions of interest by completing a Market Engagement Questionnaire by 16:00 on 6th August 2021. This tender presents significant opportunities for healthcare providers, especially those specialising in minor illness management and urgent care services. Businesses that can offer experienced healthcare professionals, a solid governance framework, and equipment for emergency response would be well-suited to compete. With an anticipated competitive procurement process following the market engagement, participation may also encourage collaborations among SMEs and voluntary community sector enterprises that focus on health services delivery in the London region. ## Notice * To provide a booked minor illness service for local residents to include residents of Kingston, Richmond and East Elmbridge. This includes adults and children. * To provide 10 hours of bookable appointments, 7 days per week. * To provide a minimum of 4 face to face appointments per hour and 6 telephone consultations per hour * To be set up to receive referrals streamed via NHS 111 into a booked appointment. * To provide a workforce which has the experience and competence to manage patients presenting with symptoms of minor illness * To provide a governance framework to ensure that the service provided is of a high standard, that the staff are suitably experienced, trained and accredited, that risk management processes are in place and that a robust process for escalation is managed and monitored. The scope of practice in the community urgent treatment service (CUTS) is to see and treat minor illness in adults and children and will cover the catchment area of residents who attend Kingston Hospital, predominately but not exclusively the residents of Kingston, Richmond and Adacent Areas. * Adults and Children with minor illness * Adults and Children with a problem that may need further investigation, or observation, but who are not regarded as requiring the ED. * open for a minimum of 10 hours per day Monday - Sunday including bank holidays ( opening times to reflect demand and to be flexible) * Three bookable slots per hour on average * provide both pre-booked and same day appointments available for direct booking from NHS 111. Provide appointments for both GP registered and non registered patients * must have systems in place to offer booked appointments to patients by a single phone call to NHS 111 * must be able to issue prescriptions, and e-prescriptions where appropriate for the care being provided for their appointment. * must be able to signpost patients to a local mental health advice and services and links to community-based crisis services. * must have a protocol in place to manage critically ill and injured adults and children who present at the service. * must ensure there is equipment available to commence resuscitation if required prior to an ambulance arriving on scene and this equipment must be compliant with Resuscitation Council (UK) guidelines * must ensure at least one member of staff trained in adult and paediatric resuscitation must be present at all times. This Notice invites expressions of interest through completion of the attached Market Engagement Questionnaire to establish interest to provide this service. This contract wil be awarded by Kingston Hospital with the support of South West London CCG Additional information: The current commissioning timetable involves an assumed competitive procurement to take place as early as August 2021, following this market engagement phase which seeks to identify and prepare providers to participate. ***TO EXPRESS YOUR INTEREST in this opportunity, you are invited to complete and return a brief Market Engagement Questionnaire (MEQ) by 16.00 on 6th August 2021 Please respond by email to susan.shaw25@nhs.net with the email subject heading "Market engagement Response - Minor Illness Service in Kingston" The contracting authority may make direct contact with any providers expressing an interest to determine the subsequent level of interest and to validate the commissioning assumptions of ahead of any procurement process. This may include sharing of latest / finalised service specification and commercial model. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1b0965d-d47a-49b2-9d6e-7f2d382944e8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Jul 2021 | | Submission deadline | 6 Aug 2021 | | Future notice date | 22 Jul 2021 | | Award date | Not specified | | Contract period | 19 Sep 2021 - 30 Sep 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,400,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SHARED BUSINESS SERVICES | | Locality | SALFORD | | Post town | Manchester | | Postcode | M50 2UW | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Quays | | Westminster constituency | Salford | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 26 Jul 2021 at 16:02 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a1b0965d-d47a-49b2-9d6e-7f2d382944e8 - 26 Jul 2021 at 13:52 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a1b0965d-d47a-49b2-9d6e-7f2d382944e8 - 26 Jul 2021 at 09:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a1b0965d-d47a-49b2-9d6e-7f2d382944e8 - 26 Jul 2021 at 06:20 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/4194024f-622f-45d8-aa75-49510f04c73d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a1b0965d-d47a-49b2-9d6e-7f2d382944e8 26th July 2021 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/4194024f-622f-45d8-aa75-49510f04c73d 26th July 2021 - Future opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/1c2e8de4-10d9-492e-b260-4041570ba7cf Specification - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a51a314c-83bf-4675-962b-474f50fa5177 MEQ Docuent - https://www.contractsfinder.service.gov.uk/Notice/Attachment/cf1ec5c9-851d-4ff8-ad6d-e3572601fb2e Revised Service Spec - https://www.contractsfinder.service.gov.uk/Notice/Attachment/235ed1c8-64e4-4274-a072-57fce09b2b55 Revised Specifcation ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2ed417ee-8e18-4583-8762-e53f88fd91fc.json.