---
title: "Unified Communications and Paging Solution"
ocid: "ocds-b5fd17-2f06424f-a9fe-4f9e-a7d3-eedd740fb7f8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f06424f-a9fe-4f9e-a7d3-eedd740fb7f8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f06424f-a9fe-4f9e-a7d3-eedd740fb7f8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f06424f-a9fe-4f9e-a7d3-eedd740fb7f8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)"
published: "2018-04-25"
---

# Unified Communications and Paging Solution

Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS)  
Current stage: Award  
OCID: ocds-b5fd17-2f06424f-a9fe-4f9e-a7d3-eedd740fb7f8

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## Summary

The procurement process involves NHS Shared Business Services Ltd (NHS SBS), which is seeking a supplier for a "Unified Communications and Paging Solution" at Papworth Hospital, located in Cambridge, East of England. The tender is currently complete, with an open procedure as the method of procurement. The contract period commenced on 1st March 2018 and will run until 30th June 2021, with a minimum value of £300,000 and a total value of £650,000. The tender period had a deadline for submissions set at 16th January 2018.

This tender presents significant opportunities for businesses specialising in telecommunications and communication networks, particularly for those offering unified communications solutions. Companies capable of delivering design, implementation, and training for telephony services will find this a suitable market. Additionally, suppliers with experience in integrating paging systems or collaborating with subcontractors are encouraged to consider participation, as the contracting authority emphasises the need for innovative solutions in this transitioning healthcare environment.

## Notice

Papworth Hospital will be moving to new premises in June 2018 and needs a replacement telephony service and implementation that will enable the following: Unified Communications across PC, tablet and mobile end points in any location Voicemail to email notification and message delivery Temporary Links to old Papworth via WAN (SIP) Permanent link to Cambridge University Hospital (CUH) via fibre and SIP/DPNSS New number plan Resilient, dual data centre solution between NPH and CUH Resilient, transparent connectivity with Justinian House, the administration unit. Provide functionality that moves with the user - accessible via a laptop, desktop, tablet or smart phone; Call logging Call recording Connectivity with paging systems (SIP) Option to provide a paging system, with a back up antenna, linked to the telephony system via SIP A Distributed Antenna System (DAS) will be installed allowing mobile communications to operate throughout the new property (via direct links to Mobile Network Operators), including 4G which will provide back up to PSTN services and internal UC functions. This will also be vital to providing additional information to crash and PPCI teams. The two paging transmitters will be linked to the CUH base Station Hotel (BSH) which also forms part of this tender as an option. DAS will be the primary paging antenna system, but there will also be a high output power back up aerial and transmitter to cover NPH in the case of DAS failure, possibly located on the roof of CUH. Papworth Hospital is looking to engage with and appoint a single supplier for the purpose of carrying out the design, implementation, training and project management for the implementation of the new systems. It is understood that the paging solution may require the Supplier to engage with a partner/sub contractor and details of this arrangement must be provided. Please also note that suppliers will need to work with existing providers to Papworth Hospital.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3a161154-151b-4199-9a2c-bd2d8dcce057 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Apr 2018 |
| Submission deadline | 16 Jan 2018 |
| Future notice date | Not specified |
| Award date | 20 Mar 2018 |
| Contract period | 20 Mar 2018 - 11 Jun 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £650,000 |
| Lots value | Not specified |
| Awards value | £321,844 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB23 3RE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | South Cambridgeshire |
| Electoral ward | Caxton & Papworth |
| Westminster constituency | St Neots and Mid Cambridgeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CINOS COMMUNICATIONS SERVICES |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32250000 - Mobile telephones
- 32412000 - Communications network
- 32500000 - Telecommunications equipment and supplies

## Release History

- 25 Apr 2018 at 21:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3a161154-151b-4199-9a2c-bd2d8dcce057

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3a161154-151b-4199-9a2c-bd2d8dcce057
  25th April 2018 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=22486&B=NHSSBS
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39
  User / Company

## Provenance

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