---
title: "Support Services across England and Wales"
ocid: "ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2018-05-18"
---

# Support Services across England and Wales

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815

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## Summary

The Home Office is inviting tenders for a contract titled "Support Services across England and Wales," aimed at providing emotional and psychological support to victims, survivors, witnesses, and members of the public engaging with the Independent Inquiry into Child Sexual Abuse. The procurement process is currently in the Tender stage, with the tender period set to end on 7th December 2017. The contract, valued at £8,438,595.66, is classified under the Health and Social Work Services category and will commence on 9th May 2018, running until 7th May 2020. Interested parties must register through the Crown Commercial Services eSourcing Suite to participate.

This tender offers significant opportunities for business growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations specialising in healthcare and psychological services. Businesses equipped to deliver both telephone and face-to-face support tailored to vulnerable populations would be particularly well-suited to compete for this contract. The nature of the services required, combined with the robust procurement framework, presents a prime opportunity for capable organisations to enhance their service offerings and expand their engagement with governmental and health service sectors.

## Notice

The overriding requirement of the contract is for a managed service provision of emotional and psychological support to victims, survivors, witnesses and members of the public who engage with the Inquiry in its activities. The scope of the contract shall cover the work of Truth Project, Investigations, Inquiry engagement events (such as forums and seminars) and other activities, such as research interviews and subject access requests. The service requirements are for both telephone based support and face to face support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/53d5e647-ca6c-42ed-bd7d-d6a73cac57ae |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2018 |
| Submission deadline | 7 Dec 2017 |
| Future notice date | 30 Oct 2017 |
| Award date | 7 May 2018 |
| Contract period | 8 May 2018 - 7 May 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,438,595 |
| Lots value | Not specified |
| Awards value | £8,438,595 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 9LF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI34 Wandsworth |
| Local authority | Wandsworth |
| Electoral ward | Nine Elms |
| Westminster constituency | Battersea |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEST MERCIA RAPE AND SEXUAL ABUSE SUPPORT CENTRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 May 2018 at 14:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/53d5e647-ca6c-42ed-bd7d-d6a73cac57ae
- 9 Nov 2017 at 13:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d21e4462-0c16-446f-9cb2-2d4ca507aa2d
- 28 Sep 2017 at 14:59 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/38cccc7b-6ee0-4fbc-8e8d-6acf5e399670
- 28 Sep 2017 at 14:00 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/38cccc7b-6ee0-4fbc-8e8d-6acf5e399670

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/53d5e647-ca6c-42ed-bd7d-d6a73cac57ae
  18th May 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d21e4462-0c16-446f-9cb2-2d4ca507aa2d
  9th November 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/38cccc7b-6ee0-4fbc-8e8d-6acf5e399670
  28th September 2017 - Future opportunity notice on Contracts Finder

## Notice URLs

- http://www.iicsa.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2f0c456d-d292-4b39-a020-8fd2c46d8815.json.