--- title: "2425-0002 Special Educational Needs and / or Disabilities, Information, Advice & Support Service (SENDIASS)" ocid: "ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ISLINGTON" published: "2024-09-18" --- # 2425-0002 Special Educational Needs and / or Disabilities, Information, Advice & Support Service (SENDIASS) Buyer: ISLINGTON Current stage: Tender OCID: ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da.json) ## Summary Islington Council is seeking expressions of interest for the provision of a Special Educational Needs and Disabilities Information, Advice, and Support Service (SENDIASS). This service, valued at £870,000, targets the education and training sector with additional emphasis on welfare and guidance services for young people. The service will cater to parents, carers, and young people with SEN and/or disabilities within the Islington area. This open procedure tender, which commenced on 18 September 2024, will conclude on 18 October 2024. Services are anticipated to begin on 1 April 2025 and continue until 31 March 2030. This tender offers substantial opportunities for SMEs and VCSEs that specialise in educational support, welfare services, or advisory roles within the local community. Given its focus on providing comprehensive support through multiple channels, including helplines, websites, emails, and face-to-face appointments, businesses that have a robust infrastructure for managing such services will be well-equipped to compete. The contractual commitment spanning five years provides long-term business stability and potential for growth within the public sector procurement space. ## Notice Islington Council invites suitable expressions of interest from suppliers for the above. The requirement The service will provide free, impartial, confidential, and accessible information, advice and support about matters relating to Special Educational Needs (SEN) and / or disabilities (SEND) including matters relating to education, health, and social care. This must also include information, advice and support on the take-up and management of Personal Budgets. A key objective of the service is to ensure children and their parents and young people have sufficient information and support necessary to participate in decision making. The service will be compliant with Chapter 2 of the Statutory SEND Code of Practice, Section 32 of the Children and Families Act and the National Minimum Standards finalised in September 2018 in consultation with the Department for Education. The mode of support will be via all of the following: * A direct telephone helpline (with answering machine, offering a callback, and signposting service at times when calls cannot be answered) * Website, which includes o Contact details of the service o Opening hours o Response times o Information on a range of SEND topics o Signposting to other useful groups including Islington's Parent Carer Forum and the Family Carer's Action Group, youth forums as well as national helplines o Signposting to Islington's Local Offer o Key policies including the Service's complaints procedure * Email and * Face to face by appointment The service specified will be available to service users who are: * Parents and carers of children with SEN and / or disabilities aged 0 - 25, for whom the local authority is responsible; and * Young people (typically aged 16 - 25) with SEN and / or disabilities for whom the local authority is responsible. The service scope includes initial concerns or identification of potential SEN and / or disabilities, through to ongoing support and provision including children and young people who are supported at the level of SEN Support through to those who may need to be assessed or already have an Education, Health & Care Plan (EHCP). The service will ensure children, young people and parents and carers are provided with information and advice on matters relating to SEN and disability which includes: * local policy and practice * the Local Offer * personalisation and Personal Budgets * law on SEN and disability, health, and social care, through suitable, independently trained staff * advice for children, young people, and parents and carers on gathering, understanding, and interpreting information and applying it to their own situation * progression to adulthood and transition to adult services including universal services * information on the local authority's processes for resolving disagreements, its complaints procedures and means of redress ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1428aa79-5457-4d64-b050-3ccfb9547015 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Sep 2024 | | Submission deadline | 18 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2025 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £870,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ISLINGTON | | Locality | LONDON | | Post town | North London | | Postcode | N1 2UD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | St Mary's & St James' | | Westminster constituency | Islington South and Finsbury | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 80 - Education and training services - 85 - Health and social work services ### Codes - 80000000 - Education and training services - 85311300 - Welfare services for children and young people - 85312310 - Guidance services ## Release History - 18 Sep 2024 at 12:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1428aa79-5457-4d64-b050-3ccfb9547015 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1428aa79-5457-4d64-b050-3ccfb9547015 18th September 2024 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.islington.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2f1cd5eb-2745-4dcc-a38a-297b58d285da.json.