---
title: "Microsoft Premier Support Agreement"
ocid: "ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER AND VEHICLE LICENSING AGENCY"
published: "2017-07-24"
---

# Microsoft Premier Support Agreement

Buyer: DRIVER AND VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161.json)

## Summary

The Driver and Vehicle Licensing Agency (DVLA) has successfully awarded a contract for the "Microsoft Premier Support Agreement". This procurement falls within the information technology services category and is located in Swansea, Wales. The tender process was initiated for the provision of 24 x 7 Business Critical Support for all Microsoft applications and associated technical health checks. The contract was awarded on 20th July 2017, with an estimated value of £178,609.54, and is set to run from 12th August 2017 to 11th August 2019.

This tender presents distinct opportunities for businesses that provide IT support services, particularly those specialising in Microsoft technologies and applications. Companies equipped with the resources to deliver reliable support and technical solutions are well-suited to compete for similar contracts. This could include small to medium enterprises (SMEs) that have the capability to provide targeted IT services or larger firms looking to expand their market presence through government contracts.

## Notice

Microsoft Premier support including 24 x 7 Business Critical Support for all Microsoft Applications and technical health checks to address performance of services and remediation activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b9ee3902-4c57-4561-8ef0-a8fc7945e9f1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2017 |
| Submission deadline | 20 Jul 2017 |
| Future notice date | Not specified |
| Award date | 19 Jul 2017 |
| Contract period | 11 Aug 2017 - 11 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £178,609 |
| Lots value | Not specified |
| Awards value | £178,609 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 24 Jul 2017 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b9ee3902-4c57-4561-8ef0-a8fc7945e9f1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b9ee3902-4c57-4561-8ef0-a8fc7945e9f1
  24th July 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=269272830
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2f22efea-7679-4312-ba2a-68e242c91161.json.