--- title: "Northamptonshire County Council - Registrar Services Management System" ocid: "ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NORTHAMPTONSHIRE COUNTY COUNCIL" published: "2019-02-19" --- # Northamptonshire County Council - Registrar Services Management System Buyer: NORTHAMPTONSHIRE COUNTY COUNCIL Current stage: Planning OCID: ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923.json) ## Summary The Northamptonshire County Council is undertaking a tender for the "Registrar Services Management System," classified under computer-related management services. The process is currently in the planning stage, with engagement ending on 1st March 2019. The council aims to replace its existing registrar application and ensure full operational capability by December 2019 due to the current system's impending withdrawal of support from Microsoft. Interested suppliers can register their interest through the Pro Contract portal following the early engagement notice published on 19th February 2019. This tender presents a significant opportunity for technology providers, particularly those specialising in online booking systems, case management software, and payment integration solutions. The successful implementation of a hosted application that allows users to manage appointments and transactions efficiently could enhance the council's service delivery. Businesses with expertise in developing integrated solutions for local government services and those that can meet the critical implementation timeframe are encouraged to participate. ## Notice Registrar Services Management System, please note this is soft market testing and potential expressions of interest are being sought please use the messaging function on the Pro Contract portal to register your interest. Northamptonshire County Council must replace its existing Registrar Service application and be fully operational with the new system by December 2019 as our existing application will cease to be supported by Microsoft in January 2020. We are therefore unable to progress any enquiries that cannot deliver within that timeframe while also ensuring that we remain fully compliant with current legislation. Consequently we will be looking for a hosted application which should reduce the implementation time. Description of required functionality In order to support the service we are looking to acquire an integrated online booking application and case management system [CMS] for births, deaths, stillbirths, weddings and civil partnerships, and citizenship ceremonies. Customers seeking to purchase copies of certificates must also be able to place an order via the CMS online. The online booking system would need to allow customers to make appointments with the Registration Service at all of the council's designated registration offices, or to book ceremonies at the approved venues across the county. The appointment booking system must be able to: - * allow back office staff to allocate registrar resources intelligently to both onsite and offsite appointment slots, and be able to increase the available appointment slots to take account of seasonal variances. * Individual appointment slots will be designated for specific events and will not be offered to customers seeking to arrange a different type of event. * The booking system would need to prevent double-bookings of both registration appointments and ceremonies * It would be expected that the booking system would interface with MS Outlook with regard to the registrar appointments and transfer the details of the event from the CMS [PDF?] automatically as an attachment to the Outlook meeting appointment. * The details of the event would also be emailed/SMS to the external customer using the contact details collected by the CMS. * It would also be expected that the booking system administrative functionality would allow manual input by registration staff to block specific appointment slots for internal meetings and training, or allocate alternative registrar resources to a pre-booked event. Northamptonshire is very keen to introduce online payments for events and copy certificates, and would be looking for this functionality to sit as an integral part of the booking process within the CMS. The county's payment system is Civica, and any application would need to integrate seamlessly with this software. We are not necessarily expecting a user account to be created for the external customer, but would be happy to entertain the thoughts of providers on this point. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d9e81827-9bc3-4597-840f-c7f9d49fb0c3 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Feb 2019 | | Submission deadline | Not specified | | Future notice date | 1 Mar 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHAMPTONSHIRE COUNTY COUNCIL | | Locality | MILTON KEYNES | | Post town | Milton Keynes | | Postcode | MK9 3EJ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ12 Milton Keynes | | Local authority | Milton Keynes | | Electoral ward | Central Milton Keynes | | Westminster constituency | Milton Keynes Central | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72510000 - Computer-related management services ## Release History - 19 Feb 2019 at 11:45 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d9e81827-9bc3-4597-840f-c7f9d49fb0c3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d9e81827-9bc3-4597-840f-c7f9d49fb0c3 19th February 2019 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=3da815d6-3534-e911-80f2-005056b64545 Advert ## Notice URLs - https://www.lgss.co.uk/about/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2f499016-d112-459f-b8fb-8a59540ff923.json.