--- title: "Supply and Installation of an application Platform as a Service solution with ITSM applications" ocid: "ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF LEEDS" published: "2019-03-18" --- # Supply and Installation of an application Platform as a Service solution with ITSM applications Buyer: UNIVERSITY OF LEEDS Current stage: Tender OCID: ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb.json) ## Summary The University of Leeds is seeking tenders for the supply and installation of an application Platform as a Service solution with IT Service Management (ITSM) applications, emphasising a modern approach to IT infrastructure and applications. This competitive procurement, classified under the CPV code 48000000 for software package and information systems, is currently in the Tender stage. The tender was published on 18 March 2019, with submissions due by 17 April 2019. The contract period is set to commence on 19 July 2019 and extend for five years until 18 July 2024, focusing on the Yorkshire and the Humber region in the United Kingdom. The procurement method is selective, using a negotiated procedure, allowing for a targeted engagement with potential suppliers. This tender presents a significant opportunity for businesses specialising in software development, IT services, or digital transformation solutions. Companies equipped to deliver comprehensive applications and IT management tools that align with the University’s goals of enhancing customer service and standardising technology processes would be particularly well-suited to compete. Additionally, SMEs with innovative approaches in IT service delivery may find this an excellent chance to contribute to and benefit from a long-term partnership with a reputable educational institution. ## Notice The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: *Develop a strong customer ethos and service model. *Develop a consistent user experience providing a solid foundation for new innovative IT Services. *Remove duplication of service and technologies and standardise where appropriate. While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/be7bdb0d-5004-46e2-8a9b-08538bebd8ed | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Mar 2019 | | Submission deadline | 17 Apr 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 18 Jul 2019 - 18 Jul 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF LEEDS | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS2 9JZ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Little London & Woodhouse | | Westminster constituency | Leeds Central and Headingley | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 18 Mar 2019 at 13:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/be7bdb0d-5004-46e2-8a9b-08538bebd8ed ## Documents - https://www.contractsfinder.service.gov.uk/Notice/be7bdb0d-5004-46e2-8a9b-08538bebd8ed 18th March 2019 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-UK-Leeds:-Software-package-and-information-systems./U9945Z84X7 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2f931c38-420c-4fd5-b8dc-ad283ab81edb.json.