---
title: "Correspondence Case Management Service"
ocid: "ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR CULTURE, MEDIA AND SPORT"
published: "2025-05-23"
---

# Correspondence Case Management Service

Buyer: DEPARTMENT FOR CULTURE, MEDIA AND SPORT  
Current stage: Award  
OCID: ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a.json)

## Summary

The Department for Culture, Media and Sport (DCMS), based at 100 Parliament Street, London, has conducted a public procurement process titled "Correspondence Case Management Service." This procurement, classified under the industry category of Software package and information systems, was carried out using a selective method, specifically a call-off from a framework agreement. The process was at the award stage as of 23rd May 2025, with the contract awarded to Fivium Limited. The tender period concluded on 13th February 2025, and the two-year contract runs from 16th May 2025 to 15th May 2027, valued at £194,832. The delivery location is specified by the postal code SW1A 2BQ in London, England.

This procurement offers opportunities for growth, particularly for businesses specialising in information systems and software solutions, with a focus on SMEs, as Fivium Limited exemplifies. Engaging in such tenders, particularly those using framework agreements, can provide stable revenue streams and enhance a company's reputation in public sector contracting. Businesses with expertise in developing and managing correspondence management systems would be well-suited to bid on similar opportunities, strengthening their portfolios and fostering long-term collaborations with governmental organisations like DCMS.

## Notice

The Department for Culture, Media and Sport (DCMS) requires a supplier to provide the provision of a correspondence management system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c59d415b-743c-44b0-b122-243b3ef908ef |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2025 |
| Submission deadline | 13 Feb 2025 |
| Future notice date | Not specified |
| Award date | 23 Apr 2025 |
| Contract period | 15 May 2025 - 15 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £194,832 |
| Lots value | Not specified |
| Awards value | £194,832 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR CULTURE, MEDIA AND SPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 May 2025 at 13:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c59d415b-743c-44b0-b122-243b3ef908ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c59d415b-743c-44b0-b122-243b3ef908ef
  23rd May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2f936871-9431-41f4-b22c-3ae97329043a.json.