---
title: "Police Telephone System Maintenance Renewal"
ocid: "ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "7 FORCES PROCUREMENT"
published: "2022-02-14"
---

# Police Telephone System Maintenance Renewal

Buyer: 7 FORCES PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d)  
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## Summary

The procurement process for the "Police Telephone System Maintenance Renewal" was conducted by 7 Forces Procurement, focusing on the maintenance and support of telephone services for Bedfordshire Police, specifically for emergency calls (999) and general inquiries (101). This service falls under the industry category of Telephone switchboards (CPV code: 32543000). The procurement method used was selective, called off from a framework agreement, and the tender period concluded on 8 December 2021, with the contract effective from 1 January 2022 to 31 December 2022. The total contract value was £50,704, based in the East of England, United Kingdom.

This tender presents significant opportunities for businesses looking to expand in the public sector, particularly those specialising in telecommunications services and maintenance. Small and medium-sized enterprises (SMEs) would be well-suited to compete, as the contract was marked suitable for SMEs, allowing agile providers to offer tailored solutions. Companies that can demonstrate expertise in managing telephone and call handling systems are encouraged to explore similar future tenders to grow their business within the governmental framework.

## Notice

This was for support and maintenance of the Bedfordshire Police telephone and call handling solution for 999, 101 calls.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f1206b94-c6c1-4d62-8de3-b3625fdfc902 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2022 |
| Submission deadline | 8 Dec 2021 |
| Future notice date | Not specified |
| Award date | 22 Dec 2021 |
| Contract period | 1 Jan 2022 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,704 |
| Lots value | Not specified |
| Awards value | £50,704 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | 7 FORCES PROCUREMENT |
| Locality | - |
| Post town | Chelmsford |
| Postcode | CM2 6DN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Trinity |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32543000 - Telephone switchboards

## Release History

- 14 Feb 2022 at 11:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f1206b94-c6c1-4d62-8de3-b3625fdfc902

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f1206b94-c6c1-4d62-8de3-b3625fdfc902
  14th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2fbed1f1-00d6-4bd8-a107-49ead844267d.json.