---
title: "Customer Relationship Management System"
ocid: "ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BATH SPA UNIVERSITY"
published: "2023-02-28"
---

# Customer Relationship Management System

Buyer: BATH SPA UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6.json)

## Summary

The Bath Spa University has completed the procurement of a Customer Relationship Management System, with a total contract value of 103,500 GBP. The procurement method used was selective, involving a call-off from a framework agreement. The contract period spans from November 1, 2022, to October 31, 2025. The South West region in the United Kingdom is the delivery address for this procurement.

This tender presents an opportunity for businesses, especially those providing software packages and information systems, to compete for contracts in the software industry. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to participate in this tender process due to the stated suitability criteria. Bath Spa University acted as the buyer in this tender, demonstrating potential for future business collaborations with them in similar procurement processes.

## Notice

Azorus CRM Call-off from SUPC SLRA Lot 4 Other Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe4623e3-d1db-43d1-8ec8-a95bee620dda |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Feb 2023 |
| Submission deadline | 30 Sep 2021 |
| Future notice date | Not specified |
| Award date | 25 Oct 2022 |
| Contract period | 1 Nov 2022 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,500 |
| Lots value | Not specified |
| Awards value | £124,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH SPA UNIVERSITY |
| Locality | BATH |
| Post town | Bath |
| Postcode | BA2 9BN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Saltford |
| Westminster constituency | North East Somerset and Hanham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACADEMIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72265000 - Software configuration services

## Release History

- 28 Feb 2023 at 17:47 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe4623e3-d1db-43d1-8ec8-a95bee620dda
- 3 Nov 2022 at 12:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe4623e3-d1db-43d1-8ec8-a95bee620dda

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe4623e3-d1db-43d1-8ec8-a95bee620dda
  28th February 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-30306758-0841-4cb4-a937-527d81798ff6.json.