---
title: "Duty States System - Maintenance & Support"
ocid: "ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LANCASHIRE CONSTABULARY"
published: "2021-07-09"
---

# Duty States System - Maintenance & Support

Buyer: LANCASHIRE CONSTABULARY  
Current stage: Award  
OCID: ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e

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## Summary

The procurement process for the "Duty States System - Maintenance & Support" was conducted by Lancashire Constabulary, with a total contract value of £138,155 for the provision of ongoing support and maintenance services in the software support services industry. This contract is located in the North West region of the United Kingdom and was awarded on 18th July 2021, with a contract duration commencing on 1st August 2021 and concluding on 31st July 2025. The procurement method employed was an exemption to the standard contract standing orders for ongoing support and maintenance, and the tender period closed on 11th July 2021.

This tender presents substantial opportunities for SMEs that specialise in software support services, particularly those with capabilities in maintaining complex systems over an extended period. With the ongoing need for technical support in public sector organisations, businesses with a focus on IT solutions and maintenance services can position themselves favourably to bid for future contracts in similar sectors, capitalising on the expertise demonstrated during the delivery of this service.

## Notice

Ongoing Support & Maintenance for the Duty States System for the period 1st August 2021 to 31st July 2025.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e13cadfd-36a3-4261-8557-9c5aa7b4080c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Exemption to our Contract Standing Orders relating to ongoing support & maintenance |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2021 |
| Submission deadline | 11 Jul 2021 |
| Future notice date | Not specified |
| Award date | 9 Jul 2021 |
| Contract period | 31 Jul 2021 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £138,155 |
| Lots value | Not specified |
| Awards value | £138,155 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LANCASHIRE CONSTABULARY |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR4 5SB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CROWN COMPUTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 9 Jul 2021 at 14:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e13cadfd-36a3-4261-8557-9c5aa7b4080c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e13cadfd-36a3-4261-8557-9c5aa7b4080c
  9th July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-305723bd-f8ad-4f0a-9d97-8a8b7592031e.json.