---
title: "End to End Operational Process"
ocid: "ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2020-11-27"
---

# End to End Operational Process

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621.json)

## Summary

The procurement process titled "End to End Operational Process" was conducted by the Department of Health and Social Care, located in London, United Kingdom. This process falls under the industry category of general management consultancy services and is currently in the Award stage. The contract, valued at £629,952, began on 12th October 2020 and concluded on 4th December 2020. The procurement method utilised was selective, specifically a call-off from a framework agreement.

This tender presents significant opportunities for businesses looking to expand in the consultancy sector, particularly those with expertise in operational delivery optimisation and transformation strategies. While the contract has been awarded to The Boston Consulting Group UK LLP, other firms specialising in management consultancy or those capable of delivering innovative solutions aligned with public sector goals may find similar forthcoming opportunities in related tenders.

## Notice

Enable optimisation of end to end operational delivery of the citizen experience, clear linkage between business plan objectives and operational delivery and focused transformation plan with changes to policy, technology and process considered.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f0c5d953-5577-4153-98d2-393981c1cfd9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Nov 2020 |
| Submission deadline | 11 Oct 2020 |
| Future notice date | Not specified |
| Award date | 26 Oct 2020 |
| Contract period | 11 Oct 2020 - 4 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £629,952 |
| Lots value | Not specified |
| Awards value | £629,952 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE BOSTON CONSULTING GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 27 Nov 2020 at 16:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f0c5d953-5577-4153-98d2-393981c1cfd9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f0c5d953-5577-4153-98d2-393981c1cfd9
  27th November 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEQZ/FxRUMIi0BZ_V5EmLQmiDasdBXLI6997FQ110H.l5AeU
  BCG_E2E Process Project_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3063a303-30da-4e8c-8283-c2668e8f8621.json.