---
title: "NNUH Debt Recovery Project"
ocid: "ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2025-02-20"
---

# NNUH Debt Recovery Project

Buyer: NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551

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## Summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is initiating a procurement process titled "NNUH Debt Recovery Project" aimed at acquiring external debt recovery services. The industry category falls under accounting review services (CPV 79212500) and accounting services (CPV 79211000). The project is located in Norwich, East of England, with a budget of £75,000. The procurement stage is currently in the tender stage with an open procedure below the threshold. Interested parties must register and apply via the Atamis e-sourcing portal before the tender period ends on 24 March 2025 at 12:00 PM. The contract period is set to start on 21 April 2025 and will conclude on 20 April 2028.

This tender presents significant opportunities for businesses specialising in debt recovery, professional client communication, performance management, and detailed reporting. It is particularly suited to firms with a strong background in compliance with UK laws and maintaining customer relationships. Although this project is not specifically tailored for SMEs or voluntary/community/social enterprises, it provides a robust opportunity for established debt recovery agencies aiming to broaden their portfolio within the public sector and collaborate closely with NHS Shared Business Services.

## Notice

NNUH is seeking an external debt recovery partner that will work with the Trust and its financial and accounting partner NHS Shared Business Services (NHS SBS) to recover outstanding debts while maintaining compliance with relevant laws and regulations and maintaining customer relationships. Scope of Services * Debt recovery: Recover outstanding debts from individuals or businesses in line with UK laws and regulations. * Client communication: Professional handling of debtor communication via phone, email, mail, and other channels. * Performance management: Regular updates on the status of debt recovery efforts. * Regular reporting: Provision of detailed reports on collection activities, success rates, and outstanding balances Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/08318095-aef4-4ad9-8598-6a749f2b8d90 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 24 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 20 Apr 2025 - 20 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7UY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79211000 - Accounting services
- 79212500 - Accounting review services

## Release History

- 20 Feb 2025 at 11:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/08318095-aef4-4ad9-8598-6a749f2b8d90

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/08318095-aef4-4ad9-8598-6a749f2b8d90
  20th February 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-307ab39b-cb7a-418e-b2e2-9720a02d0551.json.