---
title: "SCFT & ESHT: Provision of Dental Patient Management Software Service"
ocid: "ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUSSEX COMMUNITY NHS FOUNDATION TRUST"
published: "2024-03-05"
---

# SCFT & ESHT: Provision of Dental Patient Management Software Service

Buyer: SUSSEX COMMUNITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068

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## Summary

The Sussex Community NHS Foundation Trust and East Sussex Healthcare NHS Trust jointly conducted a tender for the provision of Dental Patient Management Software Service, aiming to replace the outdated patient management software system. The contract, with an estimated duration of three years and a possible two-year extension, was awarded to Systems for Dentists Limited. The procurement process was open to all organisations, with tenders evaluated based on specified criteria. The buying organisation is located in Brighton, United Kingdom, and used the ATAMIS e-tendering Portal for the procurement.

This tender for Dental Patient Management Software Service by the Sussex Community NHS Foundation Trust presents an opportunity for businesses in the dental technology sector to expand their reach. Small and medium-sized enterprises (SMEs) particularly stand to benefit from this contract. The associated industry category is Dental Practice and Related Services, attracting businesses with expertise in delivering cloud-based storage solutions, electronic patient portals, and integrated communication systems. The open procurement method ensured fair competition, allowing a diverse range of organisations to participate and potentially enhance their business growth.

## Notice

Joint Procurement: Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") required a service provider to provide a Dental Patient Management Software Service. The current in-situ patient management software was no longer supported by the software supplier/developer and the SCFT Dental Services team appointed a single service provider which includes but is not limited to the following: * Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and * Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention. The required software management system includes the following: - Cloud based storage and browser user access point; - Electronic patient medical histories & NHS Patient Record forms; - Dental specific charting and treatment planning features; - Electronic patient portal for appointment booking and communication; - Integrated communication systems (email and SMS); - Integrated wait list management and reporting; - Performance reporting features; and - Dental contract and financial practice management features. This was an Open procedure; any organisation could have responded to the advertised Contract Notices, requested/downloaded the procurement documents, and submitted a tender. All tenders were evaluated in line with the methodology and criteria set out in the procurement documents. Subject to its obligations to act in a transparent, proportionate and non-discriminatory manner, the Authority reserved the right to only award a contract to one (1) of the Trusts or none of the Trusts as a result of the procurement process. This notice applies to Sussex Community NHS Foundation Trust only and the estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. The Authority made use of the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/991efbce-5334-41d3-954d-abc3b0e9788f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2024 |
| Submission deadline | 18 Sep 2023 |
| Future notice date | Not specified |
| Award date | 29 Feb 2024 |
| Contract period | 1 Feb 2024 - 28 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £107,117 |
| Lots value | Not specified |
| Awards value | £107,117 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUSSEX COMMUNITY NHS FOUNDATION TRUST |
| Locality | BRIGHTON |
| Post town | Brighton |
| Postcode | BN13 3EP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Worthing |
| Electoral ward | Salvington |
| Westminster constituency | Worthing West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYSTEMS FOR DENTISTS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85130000 - Dental practice and related services

## Release History

- 5 Mar 2024 at 14:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/991efbce-5334-41d3-954d-abc3b0e9788f
- 5 Mar 2024 at 14:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0579e080-079d-465c-8126-1bed62eb8f88

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/991efbce-5334-41d3-954d-abc3b0e9788f
  5th March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0579e080-079d-465c-8126-1bed62eb8f88
  5th March 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-307d4b49-1ecd-4610-a120-bc5f16276068.json.