---
title: "Digital Pathways Framework"
ocid: "ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS ENGLAND"
published: "2023-10-18"
---

# Digital Pathways Framework

Buyer: NHS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685

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## Summary

NHS England has initiated a tender process for the Digital Pathways Framework, seeking solutions for primary care IT. The framework aims to provide capabilities such as Care Navigation, Online Consultations, and Prescription Ordering. The tender has a value of £297,600,060 and falls under the services category. The procurement method is an open procedure, with the tender period ending on November 17, 2023. The contract period is set to start on January 24, 2024, and last until January 23, 2028, with the delivery addresses in Leeds, LS2 7UE, United Kingdom.

This tender offers growth opportunities for businesses interested in providing Digital Pathways solutions for primary care IT. Companies specialising in software packages and information systems would be well-suited to compete. Small and medium-sized enterprises (SMEs) are encouraged to participate. The tender process provides a chance to engage with NHS England and contribute to enhancing digital capabilities in healthcare services, creating a significant impact on primary care provision in the United Kingdom.

## Notice

NHS England is establishing a framework agreement for the provision of Digital Pathways solutions and associated capabilities for primary care IT, and which utilises a refreshed set of solution capability requirements. The scope of the Digital Pathways services and systems covers the following Capabilities (as more particularly described https://gpitbjss.atlassian.net/wiki/spaces/DPL/overview * Care Navigation - supporting the ability to get patients the right support at the right time to help manage a range of needs. * Online Consultations and Online Patient/Service User Request Reporting - supporting the provision of data collection, reporting and display ('dashboard'). * Online Patient/Service User Request - supporting the ability to raise and respond to administrative requests from Patients (or their representative) or a Service User. * Online Patient/Service User Consultation - supporting the interaction between a patient (or their representative) and a Service User, including requests for support, capturing information on behalf of a patient and verifying their details. * Cross-Organisational - Appointment Booking - enabling appointments for patients and service users to be booked by health/care professionals across organisational boundaries. * Prescription Ordering - Citizen - enables Patients to request for a repeat medication (recorded in the 'Prescribing' capability) to be issued online. * Video Consultation - enables Health or Care Professionals to conduct secure live remote Video Consultations with individual or groups of Patients/Service Users, ensuring they can receive support relating to healthcare concerns when a Video Consultation is most appropriate. * View Record - Citizen - enables Citizens to view content from their Electronic Patient Record (EPR) online (to integrate with 'Patient Information Maintenance - GP Solution' capability). * Communication Management - supports the delivery of communications to recipients. The Atamis project reference for this opportunity is C193795. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. The full tender suite is available via the portal once registered. Should Tenderers have any problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/66ca6cb3-35e7-4f3e-9292-d58826c51d03 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2023 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 24 Jan 2024 - 23 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £297,600,060 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Oct 2023 at 13:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/66ca6cb3-35e7-4f3e-9292-d58826c51d03
- 18 Oct 2023 at 12:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/decc6119-9126-418e-94eb-2c3da07f47e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/66ca6cb3-35e7-4f3e-9292-d58826c51d03
  18th October 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/decc6119-9126-418e-94eb-2c3da07f47e6
  18th October 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://gpitbjss.atlassian.net/wiki/spaces/DPL/overview
- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-30a36c54-a5ea-4b31-acbb-8939b3fa8685.json.
