---
title: "Making Informed Choices - Provision of Information, Advice, Advocacy and Support"
ocid: "ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2022-01-28"
---

# Making Informed Choices - Provision of Information, Advice, Advocacy and Support

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c

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## Summary

The London Borough of Sutton is currently engaged in the procurement process for a contract titled "Making Informed Choices - Provision of Information, Advice, Advocacy and Support." This initiative falls under the health and social work services industry category. The contract period spans from 31 July 2022 to 31 May 2029, with a total estimated value of £9 million, which guarantees an annual funding of £1.15 million. The procurement method employed for this tender is an open procedure, and the procurement stage is at the award phase, with the process commencing on 20 October 2021 and concluding with the tender period ending on 15 December 2021.

This tender presents significant growth opportunities for businesses specialising in information services, health and social care, as well as advocacy and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete for this contract, given their capacity to offer tailored community-based services. Companies interested in collaborating with the council to enhance digital information and integrated customer journey pathways would find this an advantageous opportunity to expand their operations and impact within the community.

## Notice

The London Borough of Sutton (Sutton Council) is seeking to procure a Provider(s) to be a Key Strategic Partner to work with the Council to embed the Making Informed Choices Approach and for the delivery of universal and specialist information, advice, advocacy and support services. The Service Provider(s) would also work with the Council to: Improve our digital information and advice offer; Review the pathways in relation to Health and Wellbeing Choices, Care Choices and Finance and Welfare Choices (to ensure that there are integrated customer journeys for each of the key cohorts); Review the Key Cohorts annually to identify whether there are new or emerging needs that this service will need to meet. The Council is seeking to procure a 7 (seven) year contract made up of an initial 5 (five) years and an optional extension period of 2 (two) years. The total contract value for the 7 (seven) year contract is PS9m. However, bidders are advised that the current, guaranteed annual funding for this contract stands at PS1.15m/year. Please note that the procurement documents include a clause to modify the contract under regulation 72(a) of the Public Contract Regulations (PCR) 2015. For instance, the Council intends to work in partnership with the Sutton Clinical Commissioning Groups (SCCG) to commission relevant services through this contract, providing all relevant PCR obligations are satisfied. The scope and nature of further possible modifications and the conditions under which they may be used are set out in the tender documents. The full detailed service specification, terms & conditions and other important tender documentation can be accessed via the London Tenders Portal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44c32828-c782-4530-a3e4-bb31e6cfb4d2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2022 |
| Submission deadline | 15 Dec 2021 |
| Future notice date | Not specified |
| Award date | 28 Jan 2022 |
| Contract period | 30 Jun 2022 - 31 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,000,000 |
| Lots value | Not specified |
| Awards value | £7,035,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMMUNITY ACTION SUTTON |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 28 Jan 2022 at 15:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44c32828-c782-4530-a3e4-bb31e6cfb4d2
- 20 Oct 2021 at 20:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0450a5d8-afa7-4e77-94b4-adce0f999461

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44c32828-c782-4530-a3e4-bb31e6cfb4d2
  28th January 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0450a5d8-afa7-4e77-94b4-adce0f999461
  20th October 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=28c449ff-6914-ec11-810e-005056b64545
  Advert

## Notice URLs

- http://www.sutton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-30e7b455-48b7-4e08-9504-2dd0e4ec045c.json.
