---
title: "provision of Instana Software"
ocid: "ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2019-02-11"
---

# provision of Instana Software

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3

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## Summary

The procurement process, initiated by the Driver & Vehicle Licensing Agency (DVLA), involves the provision of Instana Software, specifically an Application Performance Monitoring (APM) tool, aimed at improving application behaviour understanding and issue resolution. The contract, classified under software package and information systems (CPV code 48000000), has a total value of £85,498.39 and was awarded after a selective procurement method, calling off from a framework agreement. The tender period ended on 16 January 2019, with the contract set to commence on 28 January 2019 and concluding on 27 January 2021, located in Swansea, England.

This tender presents significant business growth opportunities, particularly for software vendors and technology service providers capable of delivering sophisticated application performance monitoring solutions. Small and medium-sized enterprises (SMEs) with relevant expertise may find a competitive edge, as the procurement process encourages participation from businesses that can effectively meet the DVLA's needs for performance monitoring, addressing potential issues before they impact end-users.

## Notice

Application Performance Monitoring (APM) tool to help understand the behavior of our applications, detect problems before our users are impacted, and rapidly resolve those issues.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/32e6999d-652b-42dc-a759-fe24f7e10d5d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2019 |
| Submission deadline | 16 Jan 2019 |
| Future notice date | Not specified |
| Award date | 23 Jan 2019 |
| Contract period | 28 Jan 2019 - 27 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,498 |
| Lots value | Not specified |
| Awards value | £85,498 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Feb 2019 at 10:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/32e6999d-652b-42dc-a759-fe24f7e10d5d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/32e6999d-652b-42dc-a759-fe24f7e10d5d
  11th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-30f96860-bb5f-4d74-8e6f-1a3017a723b3.json.