--- title: "Staffordshire and Stoke on Trent Challenging Behaviour Security Service" ocid: "ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS MIDLANDS AND LANCASHIRE CSU" published: "2022-09-02" --- # Staffordshire and Stoke on Trent Challenging Behaviour Security Service Buyer: NHS MIDLANDS AND LANCASHIRE CSU Current stage: Tender OCID: ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-30fba614-c200-4ce7-9fe8-c425a3f2b97d.json) ## Summary The Staffordshire and Stoke-on-Trent Integrated Care Board, represented by NHS Midlands and Lancashire CSU, has released a tender for the provision of Challenging Behaviour Security Service. The contract, with a value of £515,455 GBP, is classified under security services and will be conducted using an open procedure. The tender period ends on 12th October 2022, and the contract is set to run from 1st April 2023 to 31st March 2028 in the West Midlands region of the United Kingdom. This procurement opportunity presents a chance for security service providers to engage with the healthcare sector and support GP practices in managing challenging patient behaviour. Small and medium-sized enterprises (SMEs) are particularly suitable for this tender, given the fixed tariff structure set by the commissioners. Interested businesses can access further details and submit bids through the Midlands and Lancashire CSU portal, offering growth opportunities for those capable of providing high-quality security services within the specified contract period. ## Notice The Staffordshire and Stoke-on-Trent Integrated Care Board currently commission the Challenging Patient Behaviour Service (CBSS) across the ICB area. The CBSS has been in place for many years having previously been known as the General Practice Security Service. The service provides security services and personnel to individual GP practices and for the Special Allocations Service (SAS) providers. This service allows GPs and their staff to deliver services to patients who the practice determine have been verbally or physically aggressive in the past, to an extent where advice and support is required, to ensure the safety of staff and patients whilst undertaking appointments, clinics and consultations. The service also provides advice to practices regarding how best to deal with challenging patients. The service provides for Challenging Behaviour Security Officer(s) to be made available to Staffordshire and Stoke-on-Trent GP practices as required and also to attend Special Allocations Scheme providers (there are 4 providers across Staffordshire and Stoke-on-Trent). Commissioners have set a fixed tariff for provision of the CBSS and details of this can be found with the ITT documents. Further details including how to place a bid, please follow this link: https://mlcsu.bravosolution.co.uk and search for ITT number 974. Additional information: Midlands and Lancashire CSU are conducting this procurement exercise as an agent for another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. The contract conditions will be set out in the Invitation to Tender. Further details will be made available via documentation and information released during the course of the tender process. This exercise will be conducted on the Midlands and Lancashire CSU portal at https://mlcsu.bravosolution.co.uk (i) Candidates should register on the portal at https://mlcsu.bravosolution.co.uk (registration and use of the website is free of charge). If your organisation has registered previously, you do not need to reregister; (ii) Once registered, candidates must submit your reply on the website and by email by the deadline stated. For technical support in submitting your expression of interest contact the Bravo Solution Helpdesk on +448003684850 or E-mail: help@bravosolution.co.uk. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe6df919-de34-4b46-bf06-ac8e785be929 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Sep 2022 | | Submission deadline | 12 Oct 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2023 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £515,455 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS MIDLANDS AND LANCASHIRE CSU | | Locality | STOKE ON TRENT | | Post town | Stoke-on-Trent | | Postcode | ST4 4LX | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG23 Stoke-on-Trent | | Local authority | Stoke-on-Trent | | Electoral ward | Fenton West & Mount Pleasant | | Westminster constituency | Stoke-on-Trent Central | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79710000 - Security services ## Release History - 2 Sep 2022 at 15:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fe6df919-de34-4b46-bf06-ac8e785be929 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fe6df919-de34-4b46-bf06-ac8e785be929 2nd September 2022 - Opportunity notice on Contracts Finder ## Notice URLs - https://mlcsu.bravosolution.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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