---
title: "Demand Responsive Transport Service - AWARD"
ocid: "ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MILTON KEYNES CITY COUNCIL"
published: "2025-04-08"
---

# Demand Responsive Transport Service - AWARD

Buyer: MILTON KEYNES CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151.json)

## Summary

Milton Keynes City Council has awarded a contract for a Demand Responsive Transport Service under the tender reference IT-480-653-2024-242. The procurement process, categorised under public road transport services (CPV: 60112000), is aimed at providing an on-demand transport solution using a mobile app alongside web and phone interfaces. The winning bidder, ViaVan, will supply the necessary vehicles and drivers, and will operate the service from 1st April 2025 to 31st March 2027. The award, valued at £5.4 million, was confirmed on 18th February 2025. Potential issues relating to the service can be directed to Ranjana Malik at Milton Keynes City Council.

This tender offers substantial growth opportunities for firms specialising in transport and software services, such as vehicle fleet management, app development, and route optimisation. Businesses adept in these areas will find this contract particularly suited to their strengths, enabling them to expand their market reach within the United Kingdom and possibly Europe. Firms that can innovatively manage dynamic transport needs and provide seamless customer interfaces are well-positioned to benefit from such public procurement opportunities.

## Notice

Milton Keynes City Council are currently out to tender for the provision of Demand Responsive Transport Service. This procurement is being run via further competition under MKCC CU2688 Local Bus and Shared Taxi & Demand Responsive Services DPS Lot 2 Shared Taxi and Demand responsive service. A contract for the operation and the software to run a Demand Responsive Transport service within the parameters laid out by the Council. The service will use a mobile app provided by the successful tenderer as well as web and phone options to interface with the same system for customers. Calls will be booked at the time of travel, not in advance. The successful tenderer will supply all vehicles and drivers. This is a minimum subsidy contract with the successful tenderer retaining fare box income and taking the revenue risk. Service users will be directed to a commercial bus route where viable. Further information about the Council's requirement is set out in Specification. You have been invited directly to take part in this process and have been given full access to the tender documentation available within this e-tendering system. Please review the documentation and upload the required documents as part of your submission. Deadline for submissions of the tender will be 12 noon; 20 January 2025. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ed18274c-9159-4bd6-8d88-1901f4064203 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2025 |
| Submission deadline | 20 Jan 2025 |
| Future notice date | Not specified |
| Award date | 18 Feb 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £5,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MILTON KEYNES CITY COUNCIL |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK9 3EJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Central Milton Keynes |
| Westminster constituency | Milton Keynes Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIAVAN |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 63 - Supporting and auxiliary transport services; travel agencies services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 60000000 - Transport services (excl. Waste transport)
- 60100000 - Road transport services
- 60112000 - Public road transport services
- 60120000 - Taxi services
- 63710000 - Support services for land transport
- 72260000 - Software-related services
- 72268000 - Software supply services

## Release History

- 8 Apr 2025 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ed18274c-9159-4bd6-8d88-1901f4064203

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ed18274c-9159-4bd6-8d88-1901f4064203
  8th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3120701e-b5ff-4de6-a54b-335d4a066151.json.