---
title: "Employee Engagement Software - AWARD"
ocid: "ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THIRTEEN HOUSING GROUP LTD"
published: "2020-08-06"
---

# Employee Engagement Software - AWARD

Buyer: THIRTEEN HOUSING GROUP LTD  
Current stage: Award  
OCID: ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa)  
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## Summary

Thirteen Housing Group Ltd, based in Middlesbrough, has completed the award of a contract titled "Employee Engagement Software." This procurement process falls within the services industry, specifically categorised under survey services and research consultancy. The award was published on 6th August 2020, and the contracting period runs from 29th June 2020 to 27th June 2025. The procurement method adopted was an open procedure, providing opportunities for various suppliers to compete for the contract.

This tender represents a substantial opportunity for businesses that specialise in employee engagement solutions, particularly those providing cloud-based platforms for survey services and data analysis. Companies with expertise in creating tailored employee experience strategies, conducting in-depth statistical analysis, and offering bespoke training may find this tender particularly relevant. With a significant budget of £262,752 for the contract, capable suppliers can leverage this opportunity to enhance their service offerings and expand their market presence within the public sector.

## Notice

Thirteen Housing Group (THG) require a service supplier to provide a cloud based platform upon which its (approx) 1,600 employees voices can be captured. This platform will include - o The ability to undertake major (whole organisational survey(s)) or minor (targeted campaigns to specific employee groups) as necessary o The utilisation of an extensive question bank with ability to create bespoke questions based upon the needs of Thirteen and what it is wanting to ascertain linked to employee experience o A reporting dashboard that includes sentiment analysis and heatmaps that can be used to compare feedback and identify areas of best practise / improvement o The ability to capture and compare the Employer Net Promoter scoring (eNPS) and data exporting o Ability to connect with all employees including those with limited access to technology through paper surveys / SMS / possible apps o Specific ICT requirements In addition THG require the same service supplier to be both proficient and experienced in the area of employee engagement and people science, enabling Thirteen to bring its aspired employee experience to reality. As such THG will require expertise around the following - o A fit for purpose employee engagement and question strategy o The development of in-house skills through bespoke training and workshops where required o Action and impact planning o Results analysis and feedback sessions as appropriate o Completing advanced statistical analysis to provide insights into statistical trends including identifying factors that predict key people outcomes o Mapping and connecting our existing data with that collected through surveys in order to compare all business intelligence to identify potential trends and provide targeted actions to respond to or leverage the insights gained. etc

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/828f5246-a36e-4f04-a233-e272633c63e9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2020 |
| Submission deadline | 21 May 2020 |
| Future notice date | Not specified |
| Award date | 5 Aug 2020 |
| Contract period | 28 Jun 2020 - 27 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £262,752 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THIRTEEN HOUSING GROUP LTD |
| Locality | CO DURHAM |
| Post town | Cleveland |
| Postcode | TS2 1QG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Central |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIVE HR |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73210000 - Research consultancy services
- 79311000 - Survey services
- 79311200 - Survey conduction services
- 79311300 - Survey analysis services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 6 Aug 2020 at 08:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/828f5246-a36e-4f04-a233-e272633c63e9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/828f5246-a36e-4f04-a233-e272633c63e9
  6th August 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-31273461-b556-4327-91f7-3917706052fa.json.