---
title: "Designing and running the BR-MeX pilot year"
ocid: "ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "O F W A T"
published: "2023-08-01"
---

# Designing and running the BR-MeX pilot year

Buyer: O F W A T  
Current stage: Award  
OCID: ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81

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## Summary

The buying organisation for this procurement process is OFWAT (Office of Water Services). The title of the project is "Designing and running the BR-MeX pilot year" falling under the industry category of research consultancy services. The procurement is in the Award stage, with a contract value of £179,961 in GBP. The procurement method used is selective, and the contract period spans from June 16, 2023, to March 31, 2024.

This tender provides opportunities for businesses in the research consultancy services sector to engage with OFWAT. Small and medium enterprises (SMEs) are particularly suited for this opportunity. The location for service delivery includes regions of England and Wales. The tender can foster business growth by engaging in the design and research project related to wholesaler customer experience in the water industry.

## Notice

The overarching objective of BR-MeX is to incentivise wholesale water companies to provide an excellent wholesaler customer experience to business customers and Retailers. Ofwat and MOSL are working collaboratively on commissioning a design and research project to develop and pilot the two primary surveys that will measure performance in this area, namely these are: 1. B-MeX: A survey aiming to seek business customers' feedback on wholesaler performance through a survey based on a specific customer contact with the wholesaler. 2. R-MeX: A survey to seek Retailers' feedback on wholesaler performance. The primary objective of this project is to design, test and pilot all aspects of the B-MeX and R-MeX surveys in 2023-2024 to ensure the survey methodology is robust for a full-scale shadow run in spring 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75edd9f7-f78d-4028-8067-3c027b432448 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2023 |
| Submission deadline | 5 May 2023 |
| Future notice date | Not specified |
| Award date | 18 May 2023 |
| Contract period | 29 May 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £179,961 |
| Lots value | Not specified |
| Awards value | £179,961 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | O F W A T |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 1 Aug 2023 at 09:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/75edd9f7-f78d-4028-8067-3c027b432448

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/75edd9f7-f78d-4028-8067-3c027b432448
  1st August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-31637cad-a72f-4352-ba48-eee752923e81.json.