---
title: "GB-London: CRM Implementation and Support"
ocid: "ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CITY, UNIVERSITY OF LONDON"
published: "2018-06-28"
---

# GB-London: CRM Implementation and Support

Buyer: CITY, UNIVERSITY OF LONDON  
Current stage: Tender  
OCID: ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de.json)

## Summary

The City, University of London is currently conducting a tender for "CRM Implementation and Support" services within the IT services sector, particularly focusing on consulting and software development. This procurement process is in the Tender stage, with the submission deadline set for 28th June 2018. The contract, valued at £50,000, is intended for delivery in London, UK and has a contract period commencing on 23rd July 2018 and concluding on 14th February 2019. The method of procurement is open, allowing entries from a wide array of potential suppliers.

This opportunity presents significant prospects for small and medium enterprises (SMEs) and voluntary community social enterprises (VCSEs) looking to expand their market presence. With the contract’s focus on CRM services, businesses offering IT consulting, software development, or related support services would be ideally positioned to compete. Engaging in this contract could enhance a company's portfolio, bolster its reputation in the industry, and lead to further contract opportunities within the public sector.

## Notice

NOTE: This notice was updated on 28 June 2018 for the following reason: The deadline has been extended due to issues with the Delta portalProvision of CRM Implementation and Support services Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a82512e3-e5e9-423e-bd95-3dd803437849 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2018 |
| Submission deadline | 28 Jun 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 22 Jul 2018 - 14 Feb 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY, UNIVERSITY OF LONDON |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1V 0HB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Clerkenwell |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Jun 2018 at 15:45 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a82512e3-e5e9-423e-bd95-3dd803437849
- 7 Jun 2018 at 17:39 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a82512e3-e5e9-423e-bd95-3dd803437849

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a82512e3-e5e9-423e-bd95-3dd803437849
  28th June 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-CRM-Implementation-and-Support/3QXG7VG3A5
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-31747a0c-18df-4f07-babe-a3b9c0db22de.json.