---
title: "Palo Alto Support and Licensing Renewal 2025"
ocid: "ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COMPETITION AND MARKETS AUTHORITY"
published: "2026-02-04"
---

# Palo Alto Support and Licensing Renewal 2025

Buyer: COMPETITION AND MARKETS AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e.json)

## Summary

The public procurement process for the "Palo Alto Support and Licensing Renewal 2025," managed by the Competition and Markets Authority (CMA), has reached the award stage. The procurement falls under the "Software package and information systems" category with an additional classification for "Technical support services." The process, utilizing a selective procurement method through a call-off from a framework agreement, has resulted in a contract awarded to INSIGHT DIRECT (UK) LTD. The contract covers a period from 24th January 2026 to 23rd January 2029, with an initial award value of £61,342.82. The procurement targets the UK market, specifically focusing on small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). The tender was completed successfully, with the contract details published on 4th February 2026.

This tender presents ample opportunities for businesses specialising in software and information systems, especially those capable of providing robust technical support services. The contract offers a stable, long-term engagement with a prominent government authority, creating potential for growth in both reputation and revenue. Businesses that are small to medium-sized enterprises or those aligned with social enterprise initiatives are particularly well-suited to capitalise on this opportunity, leveraging the procurement method that favours a selective process. Engaging in this project can help such businesses establish a foothold in the public sector, potentially paving the way for additional collaborations in the future.

## Notice

Support and Licensing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f06cfde-c58e-4189-83ab-d34cb00d7745 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2026 |
| Submission deadline | 5 Jan 2026 |
| Future notice date | Not specified |
| Award date | 13 Jan 2026 |
| Contract period | 24 Jan 2026 - 23 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £61,341 |
| Lots value | Not specified |
| Awards value | £61,342 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMPETITION AND MARKETS AUTHORITY |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1B 4AD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 48000000 - Software package and information systems
- 71356300 - Technical support services

## Release History

- 4 Feb 2026 at 10:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4f06cfde-c58e-4189-83ab-d34cb00d7745

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4f06cfde-c58e-4189-83ab-d34cb00d7745
  4th February 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/26a0f5a3-2712-41fa-bf61-d2fb99497034

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-317dae9a-2229-4ab6-b725-564dbe755d5e.json.