---
title: "UK_2023_Social Media Management and Listening Solution - AWARD"
ocid: "ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH COUNCIL"
published: "2024-03-27"
---

# UK_2023_Social Media Management and Listening Solution - AWARD

Buyer: BRITISH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a.json)

## Summary

The British Council has awarded a contract for a global Social Media Management and Listening solution. The procurement process, conducted through an open procedure, concluded on 31st January 2024. The contract period is from 27th March 2024 to 26th March 2026. The British Council is located in London, United Kingdom, and the delivery addresses include British Oversea Territories, Channel Islands, Europe, Isle of Man, and the rest of the world. The industry category is services.

This tender for Social Media Management and Listening solution by the British Council offers growth opportunities for businesses with expertise in software supply services. Small and medium-sized enterprises (SMEs) are well-suited to compete in this procurement. Businesses should note the contract period and the global scope of the project to align their proposals with the British Council's digital marketing and communication goals.

## Notice

The British Council is looking to procure a global Social Media Management and Listening solution for the organisation. The aim is to enhance our social media capabilities and establish a strong and impactful online presence across the entire British Council. Additionally, we would like the system to contribute to streamlining our global marketing strategy and improving overall efficiency. The provider will support the British Council in achieving our digital marketing and communication goals. The purpose and scope of this Invitation to tender (ITT) and supporting documents is to explain in further detail the requirements of the British Council and the process for submitting a tender proposal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a1ca38d-ff31-4fee-aaea-3372f7e51115 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2024 |
| Submission deadline | 20 Nov 2023 |
| Future notice date | Not specified |
| Award date | 31 Jan 2024 |
| Contract period | 27 Mar 2024 - 26 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH COUNCIL |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOOTSUITE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72268000 - Software supply services

## Release History

- 27 Mar 2024 at 20:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9a1ca38d-ff31-4fee-aaea-3372f7e51115

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a1ca38d-ff31-4fee-aaea-3372f7e51115
  27th March 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3183e0f0-fdb4-4eea-8122-1e4eb7bf458a.json.