---
title: "CA8966 - TI713 Friends and Family Test (FFT) service"
ocid: "ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EPSOM & ST HELIER UNIVERSITY HOSPITALS NHS TRUST"
published: "2023-03-13"
---

# CA8966 - TI713 Friends and Family Test (FFT) service

Buyer: EPSOM & ST HELIER UNIVERSITY HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340.json)

## Summary

The Epsom & St Helier University Hospitals NHS Trust has awarded a contract for the Friends and Family Test (FFT) service to Healthcare Communications UK Ltd. The procurement process, initiated as a tender, had an open procedure with a tender period ending on September 15, 2021. The contract period is set to start on the same date and end on September 15, 2024. The contract value amounts to £205,850.40 GBP.

This award presents an opportunity, especially for businesses in communication and multimedia software development services, short message service (SMS) services, and communication software development services. Small and medium-sized enterprises (SMEs) are deemed suitable for this contract. Businesses interested in providing innovative solutions within the healthcare communication sector should consider engaging with Epsom & St Helier University Hospitals NHS Trust for potential growth and collaboration.

## Notice

Friends and Family Test (FFT) service To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA8966. Not registered: Visit https://suppliers.multiquote.com then register and quote CA8966 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20a8f3b4-486c-498b-84f8-667f6f507a3c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2023 |
| Submission deadline | 14 Sep 2021 |
| Future notice date | Not specified |
| Award date | 13 Mar 2023 |
| Contract period | 14 Sep 2021 - 15 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £205,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EPSOM & ST HELIER UNIVERSITY HOSPITALS NHS TRUST |
| Locality | EPSOM |
| Post town | Kingston upon Thames |
| Postcode | KT17 1HB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Epsom and Ewell |
| Electoral ward | Town |
| Westminster constituency | Epsom and Ewell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHCARE COMMUNICATIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 64212100 - Short Message Service (SMS) services
- 72212500 - Communication and multimedia software development services
- 72212510 - Communication software development services

## Release History

- 13 Mar 2023 at 11:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/20a8f3b4-486c-498b-84f8-667f6f507a3c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20a8f3b4-486c-498b-84f8-667f6f507a3c
  13th March 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-31ae834f-0c26-4654-851c-785f77e15340.json.