---
title: "Legal Services Case Management System - AWARD"
ocid: "ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OXFORD CITY COUNCIL"
published: "2025-11-23"
---

# Legal Services Case Management System - AWARD

Buyer: OXFORD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753.json)

## Summary

Oxford City Council, located at Town Hall, St Aldate's, Oxford, has concluded its procurement process for the "Legal Services Case Management System". This contract falls under the industry category of "Software package and information systems" with additional classifications including industry-specific software packages and compliance software. The award was formally made on 10th October 2025 to Iken Business Ltd, based in Bristol. The procurement method deployed was an open procedure, starting from 3rd November 2025 and due to end on 31st October 2028, enabling various businesses around the globe, including British Overseas Territories and the United Kingdom, to potentially participate in future opportunities of similar calibre.

This tender presents a valuable opportunity for companies specialising in developing or providing software packages, particularly those focused on legal services and case management. Businesses with robust capabilities in software solutions and information systems will find prospects for expansion and collaboration with public sector clients such as Oxford City Council. With the Council's commitment to organised records and efficient service delivery through digital solutions, companies that can offer innovative and comprehensive software systems will be well-positioned to compete in such procurement tenders.

## Notice

The Council Legal Services department uses a digital case management system to ensure a secure, centralised repository for casework, documentation, time recording and financial billing information. Using such a system has enabled the team to organise records and provide an efficient service to clients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/111e2d59-381b-4db4-856d-3c43cf9650dc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Nov 2025 |
| Submission deadline | 19 Sep 2025 |
| Future notice date | Not specified |
| Award date | 9 Oct 2025 |
| Contract period | 3 Nov 2025 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £91,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OXFORD CITY COUNCIL |
| Locality | OXFORD |
| Post town | Oxford |
| Postcode | OX1 1BX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Oxford |
| Electoral ward | Holywell |
| Westminster constituency | Oxford West and Abingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IKEN BUSINESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48160000 - Library software package
- 48170000 - Compliance software package

## Release History

- 23 Nov 2025 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/111e2d59-381b-4db4-856d-3c43cf9650dc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/111e2d59-381b-4db4-856d-3c43cf9650dc
  23rd November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-31ee8fcf-2566-46d6-8411-26aecd55a753.json.