---
title: "Emergency Services Network (ESN) - Lot 2 User Services"
ocid: "ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2021-11-10"
---

# Emergency Services Network (ESN) - Lot 2 User Services

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969

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## Summary

The procurement process for the Emergency Services Network (ESN) - Lot 2 User Services is conducted by the Home Office, with a total contract value of £600 million. This project falls under the telecommunications equipment and supplies category and is based in London, UK. The contract was originally awarded on December 9, 2015, and is scheduled to run until December 31, 2024, following a variation to the original terms. The procurement method is classified as "Other" and the relevant procedures were initiated with contracts being awarded through a series of planning stages.

This tender presents significant opportunities for businesses, particularly those involved in telecommunications, IT software development, and networking solutions. Companies capable of providing robust mobile communication systems with the essential security and resilience needed for emergency services are well-positioned to compete. As the ESN aims to replace outdated technologies, firms that can deliver innovative solutions, such as applications featuring push-to-talk functionality and integrated data services, will be particularly appealing to the Home Office.

## Notice

The Emergency Services Mobile Communications Programme (ESMCP) is a cross-government, multiagency Programme sponsored by The Secretary of State for the Home Department to deliver the Emergency Services Network (ESN). The ESN will deliver integrated critical voice and broadband data services to all three emergency services (3ES) and other users throughout GB (England, Wales and Scotland). These services require a mobile communications network capable of providing the full coverage, resilience, security and public safety functionality required by the 3ES. The ESN will replace those services delivered under current service contract(s). A number of these service contracts operate across the 3ES and other users. The new service contracts were awarded during 2015 to facilitate commencement of service delivery from late 2016 as existing service contracts begin to expire. The procurement is divided into 3 Lots with associated Related Projects. In December 2015, following advertisement of the contract in the OJEU (on 18.4.2014, reference 2014/S 077-133654), the Home Office entered into a contract (the ESN Lot 2 contract) with Motorola Solutions UK Ltd (Motorola) for the development and roll-out of a Public Safety Communications Solution (PSCS) application which is to be installed on users mobile devices, as part of the Home Offices ESN project. The solution is to be used by emergency services staff. It is to replace the UK's current 'Airwave' PSCS, which uses old technology and is costly. The new solution will provide (amongst other things) 'push to talk' functionality and new data services over an existing mobile network (on a prioritised basis). This notice is to confirm that the original contract has been varied (see Section II.2.4 below for a description of the variation). The Programme went through a contract reset and this was signed on 14th May 2019.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/afcd05b4-c8b9-4d47-b41c-5969d09f575c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Nov 2021 |
| Submission deadline | 15 May 2014 |
| Future notice date | Not specified |
| Award date | 9 Dec 2015 |
| Contract period | 13 May 2019 - 31 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000,000 |
| Lots value | Not specified |
| Awards value | £409,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOTOROLA |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 45 - Construction work
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32500000 - Telecommunications equipment and supplies
- 45232000 - Ancillary works for pipelines and cables
- 48200000 - Networking, Internet and intranet software package
- 72212517 - IT software development services

## Release History

- 10 Nov 2021 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/afcd05b4-c8b9-4d47-b41c-5969d09f575c
- 10 Nov 2021 at 13:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/546686f5-8303-4f15-8e7e-461ecda5fc80
- 5 Nov 2020 at 22:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ec306aa8-af22-4719-a47d-f02d763dd8d4
- 5 Nov 2020 at 22:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1be69ad0-c7e0-4626-93d9-2c9b718369b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/afcd05b4-c8b9-4d47-b41c-5969d09f575c
  10th November 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/546686f5-8303-4f15-8e7e-461ecda5fc80
  10th November 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ec306aa8-af22-4719-a47d-f02d763dd8d4
  5th November 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1be69ad0-c7e0-4626-93d9-2c9b718369b1
  5th November 2020 - Awarded contract notice on Contracts Finder
- https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001QrNe/e6y10WObjbDTFVsgp.RsWEfJEBL_AnE.fCIv3xaBJwg
  Lot 2 - User Services Redacted Contracts

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-31fd802f-1db7-48b3-82d1-e30bb696a969.json.
