---
title: "NCC1387 SOC Major Incident Security Tool Response Service."
ocid: "ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBERLAND COUNTY COUNCIL"
published: "2026-06-26"
---

# NCC1387 SOC Major Incident Security Tool Response Service.

Buyer: NORTHUMBERLAND COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070

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## Summary

Northumberland County Council has completed the procurement process for the "NCC1387 SOC Major Incident Security Tool Response Service," classified under the industry category of information systems or technology strategic review and planning services. The project, with a contract value of £197,820, involves a direct award made to Phoenix Software Limited for delivery in the North East of the United Kingdom. This award was published on 26th June 2026, and the successful supplier will commence services on 23rd January 2027, continuing until 22nd January 2030. The procurement method utilised was 'Other - Direct Award,' catering specifically to SMEs, although not involving VCSE organisations.

This tender presents substantial business opportunities, particularly for SMEs specialising in information systems and technology services, signalling potential for growth through the expansion of their market in public sector engagements. Businesses that have experience in providing strategic review and planning services for IT systems will find this contract particularly apt. It offers a sustainable development chance over a three-year period, encouraging skill enhancement and establishment of long-term partnerships with public authorities like Northumberland County Council.

## Notice

Procurement of SOC - Major Incident security tool response service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d00dd666-8a97-4f0a-875f-785175360b5d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2026 |
| Submission deadline | 15 Jun 2026 |
| Future notice date | Not specified |
| Award date | 25 Jun 2026 |
| Contract period | 23 Jan 2027 - 22 Jan 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £197,820 |
| Lots value | Not specified |
| Awards value | £197,820 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBERLAND COUNTY COUNCIL |
| Locality | MORPETH |
| Post town | Newcastle upon Tyne |
| Postcode | NE61 2EF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC42 Northumberland |
| Local authority | Northumberland |
| Electoral ward | Morpeth Kirkhill |
| Westminster constituency | North Northumberland |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222000 - Information systems or technology strategic review and planning services

## Release History

- 26 Jun 2026 at 13:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d00dd666-8a97-4f0a-875f-785175360b5d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d00dd666-8a97-4f0a-875f-785175360b5d
  26th June 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-32048e2f-ff99-4bba-82d9-7c97bcd31070.json.