---
title: "WMG CRM Support and Development - AWARD"
ocid: "ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE UNIVERSITY OF WARWICK"
published: "2021-10-12"
---

# WMG CRM Support and Development - AWARD

Buyer: THE UNIVERSITY OF WARWICK  
Current stage: Award  
OCID: ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448

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## Summary

The University of Warwick has completed the procurement process for the project titled "WMG CRM Support and Development," which encompasses the support and development of the Customer Relationship Manager platform using MS Dynamics. The procurement process was classified under the IT services industry (CPV code 72000000) and utilised an open procedure. The contract started on 8th September 2021 and will extend until 8th September 2024, with an overall contract value of £70,000. The award for this contract was announced on 21st September 2021, and further details can be referenced on the relevant tender documentation site.

This tender presents significant opportunities for businesses specialising in IT services, particularly those focused on software development, consulting, and technical support for CRM systems. Businesses that can provide solutions related to MS Dynamics, including integration, data management, and user onboarding, would be particularly well-suited to compete in future tenders of a similar nature. The competitive landscape may particularly favour SMEs, given that the contracting authority welcomes small and medium-sized enterprises in its procurement strategy.

## Notice

The University of Warwick has a requirement to procure technical support for - and development of - Warwick Manufacturing Group's (WMG) Customer Relationship Manager (CRM) MS Dynamics platform, including app roll-out; security roles; user onboarding; continuous improvement; report development; GDPR compliance; integration with WMG website (via MS Dynamics Portal); email marketing integration; functional development; data updating procedures; Power App configuration and ongoing managed service support. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/df6b880d-5027-4a2a-b2f5-9ce6c9495625 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2021 |
| Submission deadline | 25 Aug 2021 |
| Future notice date | Not specified |
| Award date | 20 Sep 2021 |
| Contract period | 7 Sep 2021 - 8 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF WARWICK |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV4 7AL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wainbody |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTURI TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Oct 2021 at 11:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/df6b880d-5027-4a2a-b2f5-9ce6c9495625

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/df6b880d-5027-4a2a-b2f5-9ce6c9495625
  12th October 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://in-tendhost.co.uk/universityofwarwick

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448.json.