---
title: "R6144 Debt Assist"
ocid: "ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TOWER HAMLETS"
published: "2026-06-08"
---

# R6144 Debt Assist

Buyer: TOWER HAMLETS  
Current stage: Award  
OCID: ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88.json)

## Summary

The procurement process titled "R6144 Debt Assist" by the London Borough of Tower Hamlets is centred on a pilot programme utilising a unique debt collection product aimed at supporting ethical debt recovery for local authorities. This initiative falls under the "Other community, social and personal services" category, with a classification ID of 98000000. Located in England, this specific contract was awarded through a direct procurement method, specifically a direct award, with a total value of £850,000. The award was official on 21st April 2026, with the contract period extending from 5th May 2026 to 4th November 2027.

This tender presents significant opportunities for Small and Medium-sized Enterprises (SMEs) in the debt recovery or financial services sector. It is particularly geared towards firms specialising in ethical debt collection solutions that tie costs to performance, allowing municipalities to manage expenses efficiently based on the volume of debt referred. By engaging in this procurement process, businesses can leverage the opportunity to forge strong partnerships with local government bodies, enhancing their market presence and creating a pathway for sustainable growth within the public services sector. The project is managed by Tower Hamlets, operating from their New Town Hall in London, with Liberata UK Limited selected as the supplier, showcasing the potential for SMEs to secure government contracts.

## Notice

The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities. Importantly, the Council does not incur any cost unless the supplier successfully collects. Spend is directly linked to recovery performance, giving us control over costs based on referral volumes. This is for an 18-month contract. The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts [including ASC], Parking including PCN notices, and may include Council Tax and Business Rates as required. This list is not exhaustive and may be amended as required throughout the lifetime of the Contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c9f8a7cb-09d4-462f-a627-36a6447b68d3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | Not specified |
| Award date | 20 Apr 2026 |
| Contract period | 4 May 2026 - 4 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £850,000 |
| Lots value | Not specified |
| Awards value | £850,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 1BJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LIBERATA |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 8 Jun 2026 at 15:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c9f8a7cb-09d4-462f-a627-36a6447b68d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c9f8a7cb-09d4-462f-a627-36a6447b68d3
  8th June 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.towerhamlets.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-323593fc-0291-45d4-99a8-2afc02d29a88.json.