---
title: "SDC - UBUS Booking Centre"
ocid: "ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "COVENTRY - SOLIHULL - WARWICKSHIRE"
published: "2020-06-02"
---

# SDC - UBUS Booking Centre

Buyer: COVENTRY - SOLIHULL - WARWICKSHIRE  
Current stage: Tender  
OCID: ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223)  
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## Summary

The Coventry - Solihull - Warwickshire authority is currently conducting an open procurement process for the "SDC - UBUS Booking Centre" project, which involves providing a booking facility for the UBUS Dial-a-Ride Community Transport Service. This service will enable registered users to book their journeys more easily. The tender was published on 6th May 2020, with a deadline for submissions set for 3rd July 2020. The procurement is classified under services, specifically under the categories of call centre and telephone-answering services, with contract performance commencing on 26th October 2020 and lasting until 20th October 2023.

This tender presents an opportunity for businesses in the services industry, particularly those specialising in call centre operations and customer service management. Small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) are encouraged to participate, making it an ideal opportunity for businesses with experience in community transport services or customer interactions. Engaging in this tender could facilitate growth by expanding their service offerings and establishing a relationship with the Coventry - Solihull - Warwickshire authority.

## Notice

The provision of a Booking Centre facility for the UBUS Dial-a-Ride Community Transport Service to enable registered UBUS users to book their journeys using the Community Transport Service. Additional information: All information can be found at www.csw-jets.co.uk Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/03d5cc2f-b90a-4ebe-a31d-18f5b8567964 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2020 |
| Submission deadline | 3 Jul 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 26 Oct 2020 - 20 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY - SOLIHULL - WARWICKSHIRE |
| Locality | WARWICKSHIRE |
| Post town | Coventry |
| Postcode | CV37 6HX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Stratford-on-Avon |
| Electoral ward | Stratford Guildhall & Bridgetown |
| Westminster constituency | Stratford-on-Avon |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services
- 79512000 - Call centre

## Release History

- 2 Jun 2020 at 07:46 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/03d5cc2f-b90a-4ebe-a31d-18f5b8567964
- 2 Jun 2020 at 07:46 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/03d5cc2f-b90a-4ebe-a31d-18f5b8567964
- 6 May 2020 at 14:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/03d5cc2f-b90a-4ebe-a31d-18f5b8567964

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/03d5cc2f-b90a-4ebe-a31d-18f5b8567964
  2nd June 2020 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/csw-jets/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-323681bb-0ff6-4ec8-9308-cd92df63f223.json.