---
title: "IT Service Management System"
ocid: "ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PETERBOROUGH CITY COUNCIL"
published: "2024-10-08"
---

# IT Service Management System

Buyer: PETERBOROUGH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182.json)

## Summary

The procurement process led by Peterborough City Council involves the acquisition of an IT Service Management System, categorized under software packages and information systems within the services industry. The procurement engaged CDW Ltd, a large-scale supplier, through a selective, restricted procedure. The tender stage concluded on 23rd September 2024, with the contract period running from 1st October 2024 to 30th September 2027. The total contract value awarded is £297,223.20, with the service to be delivered in England, United Kingdom. The procurement stage has been completed, and the contract is currently active, as of 25th September 2024.

This tender offers substantial opportunities for businesses specializing in IT service management and software solutions, particularly those capable of servicing large-scale needs. Companies proficient in providing comprehensive IT database systems stand to gain long-term contracts and substantial revenue. The involvement of Peterborough City Council as the buyer indicates a stable and potentially rewarding partnership for businesses equipped to deliver high-quality software management systems. This procurement was conducted via a restricted procedure, suggesting that only pre-qualified suppliers were invited to tender, ensuring a competitive yet exclusive selection of proficient bidders.

## Notice

IT Service management System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d0c978bf-9bdc-493f-b9df-98acff607802 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2024 |
| Submission deadline | 23 Sep 2024 |
| Future notice date | Not specified |
| Award date | 24 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £297,223 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PETERBOROUGH CITY COUNCIL |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE2 8TY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Fletton and Stanground |
| Westminster constituency | North West Cambridgeshire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48610000 - Database systems

## Release History

- 8 Oct 2024 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d0c978bf-9bdc-493f-b9df-98acff607802

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d0c978bf-9bdc-493f-b9df-98acff607802
  8th October 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-325a2e81-eb59-4f47-b5f5-3190baf7e182.json.